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Windows 7: my laptop turns off with out my permission


09 Nov 2012   #1

windows 7 64bit
 
 
my laptop turns off with out my permission

Hi
I have a probook4520 HP laptop
but it has a problem
when I use it for a long time or convert big files or do some graphical jobs it turns off with out my permission
what should I do
In Ubuntu OsS I have this problem too
please help me
thanks

My System SpecsSystem Spec
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09 Nov 2012   #2

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi and welcome to the Forum.
Are you running on mains or battery?
My System SpecsSystem Spec
09 Nov 2012   #3

windows 7 64bit
 
 

main ofcourse
My System SpecsSystem Spec
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09 Nov 2012   #4

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

install a temp monitoring software like temp core and let us know what the temps are reading during idle and heavy load like that which is turning off your computer. This sounds like a possible overheating issue, when was the last time you cleaned the computer by using something like an air can to clean your fans and vents?
My System SpecsSystem Spec
09 Nov 2012   #5

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I was just about to suggest this and also ask where does the laptop sit when you are using it? Has it a clear space underneath and I would re iterate the need to "blow" the dust out frequently. IMHO it is overheating!
My System SpecsSystem Spec
09 Nov 2012   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x86 Service Pack 1 - Linux Mint Mate 14 x64
 
 

CoreTemp

Post a screenshot of the program's readings using:

Screenshots and Files - Upload and Post in Seven Forums

Speccy and CPUID HWMonitor are also good programs for monitoring your temperatures.
My System SpecsSystem Spec
09 Nov 2012   #7

windows 7 64bit
 
 

it's on my table
I am downloading and doing that job sorry please wait a little while
My System SpecsSystem Spec
09 Nov 2012   #8

Windows 8 64-bit (6.2, Build 9200) (9200.win8_rtm.120725-1247)
 
 

Quote   Quote: Originally Posted by mhmozafari View Post
it's on my table
I am downloading and doing that job sorry please wait a little while
It is okay, we are patient, if you take your time, then we know you are hopefully following instructions, also some of us are bored at work while browsing the forums...
My System SpecsSystem Spec
09 Nov 2012   #9

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Quote:
some of us are bored at work
Don't let the boss see that else he/she will find you something nasty to do? Have the company toilets been cleaned this morning?
My System SpecsSystem Spec
09 Nov 2012   #10

windows 7 64bit
 
 

104 digrees
when it turned off automatically
My System SpecsSystem Spec
Reply

 my laptop turns off with out my permission




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