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Windows 7: Droped Dell laptop, will not boot, removed HDD but

13 Nov 2012   #1
notsmartenough

Windows 7 Home Premium 32bit.
 
 
Droped Dell laptop, will not boot, removed HDD but

Start up disks will not boot computer. After removing HDD I put it in a external HDD case, plugged the usb into another computer running win 7 also. It reads the 3 partitions I had on the disk, but I can't see anything but the drive letters on the disk. chkdidk will not work, it says can not access disk. There is only one document that I need on the drive, rest is backed up Darn, Hope you can help. Thanks


My System SpecsSystem Spec
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13 Nov 2012   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello nse and welcome to Seven Forums.

Sorry to hear about your misfortune. From what you've described it sounds like the read/write heads have been rendered inoperable. It could be the heads themselves or something else that controls the movement of the heads across the platters. (The actuator arms, the motor that powers the arms, the spindle that spins the platters or its motor, or even something in the electronics of the printed circuit board that contains the power and data cable connections, etc.)

-hard-drive.jpg

You could try a free program called Recuva but I'm not very optimistic. If the read/write heads aren't working it may take a professional recovery service (that usually charges hundreds of dollars) to get your document off the hard drive.

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download


My System SpecsSystem Spec
13 Nov 2012   #3
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

All I can add to what marsmimar has said is to try a HDD diagnostic to see what it says about the drive, good/bad. There are several here, find one for your brand, or use Seatools.
Hard Drive Diagnostic Procedure

If the laptop was running when you dropped it the HDD is most likely not recoverable.
A drive can sustain a 1000G non-cycling shock for1-2 micro seconds when off. When running this figure is 300G-350G. Info from Seagate Momentus page.
My System SpecsSystem Spec
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13 Nov 2012   #4
edwar

7 x64
 
 

Simple fact is the drive is Damaged and Dead. You will not get that one document unless you send the drive to a Data Recovery Service. Which is very expensive and it will take a few weeks or a month or more to get that one file.
My System SpecsSystem Spec
18 Nov 2012   #5
notsmartenough

Windows 7 Home Premium 32bit.
 
 

Hi Thanks for the advice. I finally got time to download the 2 programs, one from Sea Gate the manufacture of the HDD. Neither was able to get me any info. What is frustrating is the HDD is running and the partitions come up, but no info. As a last resort can you disassemble the HDD and do any thing to make it work?
My System SpecsSystem Spec
18 Nov 2012   #6
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by notsmartenough View Post
Hi Thanks for the advice. I finally got time to download the 2 programs, one from Sea Gate the manufacture of the HDD. Neither was able to get me any info. What is frustrating is the HDD is running and the partitions come up, but no info. As a last resort can you disassemble the HDD and do any thing to make it work?
Hi notsmartenough, You cannot dissasemble a HDD as they are hermatically sealed ,One grain of dust can render them useless , I have heard you can freeze a HDD and sometimes this will allow you to get data off Don't know personnally if it does work
My System SpecsSystem Spec
18 Nov 2012   #7
edwar

7 x64
 
 

Simple fact is that in the drop the HDD was damaged. If there is any data on it the HDD heads, the things that READ the DATA, can't READ any of it. It can only be retrieved by a data recovery service. And I would NOT trust that drive anymore. You Need to Replace it.
My System SpecsSystem Spec
18 Nov 2012   #8
notsmartenough

Windows 7 Home Premium 32bit.
 
 

Thanks all
My System SpecsSystem Spec
19 Nov 2012   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

You're welcome, let us know how it goes.
My System SpecsSystem Spec
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 Droped Dell laptop, will not boot, removed HDD but




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