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Windows 7: Function keys wont work after samsung update


13 Nov 2012   #1

Windows 7 Home Premium x64
 
 
Function keys wont work after samsung update

hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work

My System SpecsSystem Spec
.

13 Nov 2012   #2

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by doodsz View Post
hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work
Cnet hosts a Samsung forum at the following site;

http://forums.cnet.com/samsung-forum/

You may get a quicker or better response there.

HTH
My System SpecsSystem Spec
13 Nov 2012   #3

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Sir George View Post
Quote   Quote: Originally Posted by doodsz View Post
hello, im new to the forum.

would someone be able to help me,

i have a samsung np550p5c i kept getting popups of samsung updates and it did my head in so i updated them. they were about 7 updates and the ones i could remember were a bios, sound and graphics update.

when the updates were done it prompted me to restart which i did.

when my laptop rebooted i got an error (ill post up a pic of it in a bit)


now when i tried to change my brightness using the function keys they dont work
Cnet hosts a Samsung forum at the following site;

http://forums.cnet.com/samsung-forum/

You may get a quicker or better response there.

HTH
thanks for your response,
ill have a look
My System SpecsSystem Spec
.


13 Nov 2012   #4
Microsoft MVP

 

On the Samsung Support Downloads webpage for your exact model there will be software and possibly hotfixes for FN keys.

In addition, Samsung owners who Clean Reinstall - Factory OEM Windows 7 have reported that Software which enables Fkey functions and illumination may be labeled Easy Display Manager.
My System SpecsSystem Spec
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 Function keys wont work after samsung update




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