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Windows 7: Constant 'Additional log on information may be required' pop-up

13 Nov 2012   #11
TomChicago

Windows 7 64bit -- both Home Prem. and Ultimate (2 computers)
 
 

I received the same pop-up message.

I have un-installed the most recent Windows Updates which I installed a few hours ago (there are about a dozen of them). This has cured the problem. I have not yet determined specifically which Windows Update(s) is/are the cause, but am now slowly re-installing them one at a time to see if I can isolate it.


My System SpecsSystem Spec
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13 Nov 2012   #12
Urthboundmisfit

Win 10 Pro x64, Win 7 Pro x64
 
 
Me too...

Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

Attachment 241332
My System SpecsSystem Spec
13 Nov 2012   #13
charlieo

7 rtm
 
 

Please let us know which one seems to trigger the issue.
My System SpecsSystem Spec
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13 Nov 2012   #14
oxgt2e

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by TomChicago View Post
I received the same pop-up message.

I have un-installed the most recent Windows Updates which I installed a few hours ago (there are about a dozen of them). This has cured the problem. I have not yet determined specifically which Windows Update(s) is/are the cause, but am now slowly re-installing them one at a time to see if I can isolate it.
I hope you get back to us, Tom. I just installed today's updates and I am now getting that annoying pop-up. I also use Windows 7 Ultimate 64-bit and OpenDNS. My first thought was to start uninstall all of today's updates and re-install then one at a time to isolate the culprit. I'll wait a while to see if you provide updated information. In the meantime I am going to the OpenDNS message board to see what I can come up with.
My System SpecsSystem Spec
13 Nov 2012   #15
mijcar

windows 7 x32
 
 

2 important Updates!

It cost me $103, but MS fixed it.
Update #1: MS has since agreed to refund this.

This involves a change in a registry key. Don't do this if you are not familiar with such changes. Always backup your registry first.

Open regedit and navigate as follows:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet

Double-click on EnableActiveProbing

Change value to 0.

Update #2:
Reboot
Allow to simmer a couple of hours. (That's simply my superstitious behavior.)
Reboot
Now Revert same value back to 1.

Problem is fixed.

Best Wishes,
Michael
My System SpecsSystem Spec
13 Nov 2012   #16
oxgt2e

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Urthboundmisfit View Post
Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

Attachment 241332
Thanks! I uninstalled that update and those annoying pop-ups went away.
My System SpecsSystem Spec
13 Nov 2012   #17
charlieo

7 rtm
 
 

Thank you ALL!!
My System SpecsSystem Spec
13 Nov 2012   #18
UnderBoac

Windows 7 x64
 
 

Uninstalling Update for Windows 7 for x64-based Systems (KB2750841) fixed it for now.


thanks for the tip, Urthboundmisfit
My System SpecsSystem Spec
13 Nov 2012   #19
windude99

Windows 7 Professional x64 Service Pack 1
 
 

You can also click on the little wrench button on the pop up and click on hide icon and notifications and then it will hide the icon and that notification. Click the arrow on your notification tray to see the network icon.
My System SpecsSystem Spec
13 Nov 2012   #20
OmagicQ

Windows 7 Home Premium SP1 x64
 
 

Quote   Quote: Originally Posted by Urthboundmisfit View Post
Using Open DNS. Uninstalled Update for Windows 7 for x64-based Systems (KB2750841) and message stopped.

Attachment 241332
Thanks. This worked for me also.
My System SpecsSystem Spec
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 Constant 'Additional log on information may be required' pop-up




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