Constant 'Additional log on information may be required' pop-up

@Windude

that only hide's the problem imo

I agree with Urthboundmisfit -- I have isolated the problem to the same update, No. KB2750841. Removing this update by way of Control Panel / Programs and Features / View Installed Updates, eliminates the pop-up balloon problem.

I am running two computers on a home network, one with Windows 7 Home Premium, and the other with Windows 7 Ultimate. The "Home Premium" computer is where I first detected this problem. I am now doing the same update on the "Ultimate" computer to see if I get the same result.

Concerning Windude99's suggestion to hide the network icon -- that, of course, will make the problem invisible, but I'm not sure this solution is advisable. It seems comparable to a patient running a fever, but rather than give him an aspirin, you change the numbers on the thermometer.

Sorry to hear that Mijcar was charged $103 for Help Desk services from Microsoft. But now that this information is available, the decision is whether to "hide" the update, or make the Registry change. I guess I'll try both options, one per computer, and see if there is any difference in performance. However, I will say this: I have hidden Windows Updates in the past (especially when running Vista -- I hid SEVERAL) and encountered no problems.

mijcar said:

It cost me $103, but MS fixed it.

This involves a change in a registry key. Don't do this if you are not familiar with such changes. Always backup your registry first.

Open regedit and navigate as follows:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\NlaSvc\Parameters\Internet

Double-click on EnableActiveProbing

Change value to 0.

Best Wishes,
Michael

yup registry fix working for me , using OpenDns and pop up message is gone

In OpenDNS control panel . . . uncheck NXDOMAIN redirect. Reset EnableActiveProbing in registry to 1 and flush DNS. Reboot.

Works flawlessly now. Not sure yet what we lose without NXDOMAIN redirect, but OpenDNS seems to be working correctly (blocking, etc.). Waiting to hear what OpenDNS support says or if they can just fix by including the resolution for the sites that currently don't resolve.

THIS IS RESPONSE FROM OPEN DNS.

Sorry to hear that you're having issues. I just read through both forum posts, and while somebody did post a registry fix in the Seven Forums thread, I'm wondering if a setting in your OpenDNS account is causing the issue. So far, it's sounding like this problem may be caused by the NXDOMAIN redirection setting being enabled for your network.

In order to resolve this, please log into the Dashboard and select Settings. After that, select your network, and then choose "Customization" in the left-hand menu. You will be brought to a page that you will allow you to toggle the "Enabled NX Domain Redirection" option. Please disable that option.

After that, flush your DNS resolver cache and web browser cache on each device to ensure that your new DNS configuration settings take effect immediately. Instructions to clear your DNS resolver cache can be found here: http://www.opendns.com/support/article/68, and instructions to clear your web browser cache can be found here: http://www.opendns.com/support/article/67.

Once you do that, please see if the Additional Logon balloon disappears. Will you let me know how it goes?

I just ran the Nov 13, 2012 updates for Windows 7 Home Premium 64bit and I'm getting the balloon popup Additional log on information may be required. However, I am not using OpenDNS. I think this problem goes deeper than just OpenDNS.

I used the registry change that someone posted and it works but will this change cause a problem somewhere down the line.

I can't see why there is a reason to show that popup every 5 seconds or so.

Uninstalled the update because as it is now, that update is useless and spamware (spamming balloon hints).

I use OpenDNS, and I prefer not to be logged in at OpenDNS all the time (I can't see what other way it would work as I have a dynamic ip address) just to turn off the annoying behavior MS introduced.

@brianzion, if that was all it did, then I don't think anyone would've complained much.
However, that annoying balloon hint negates all that.
It's current behavior is similar to certain adware, but where the nagging is every 5 seconds.

Try doing something on your computer for a few hours while the balloon shows every 5 seconds.. I get annoyed with it rather quickly.

If I actually tried doing anything using a ipv6 connection, then I wouldn't mind it showing a few times (it would hopefully allow turning off that behavior though).
I think that adding a "Access type (partial: ipv4 only)" status to the network and sharing center + that ballon once or twice would be better.