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Windows 7: Constant 'Additional log on information may be required' pop-up

13 Nov 2012   #1
UnderBoac

Windows 7 x64
 
 
Constant 'Additional log on information may be required' pop-up

After installing today's (13-11-2012) updates, I constantly get the following message: 'Additional log on information may be required - click to open you browser' If I execute my browser nothing happens (off course) I'm on a cable internet connection which doesn't require log on information what so ever. PC is via Ethernet cable connected to a linksys 54GL DD-WRT router. How can I fix this annoying and stupid problem? Edit] I use OpenDNS


My System SpecsSystem Spec
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13 Nov 2012   #2
uhanif100

Windows 7 Ultimate x64
 
 

same with me , after todays update this error keep popping up but my internet connection is working fine
My System SpecsSystem Spec
13 Nov 2012   #3
uhanif100

Windows 7 Ultimate x64
 
 

I was using open dns on my computer , going back to my isp dns stopped this message
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13 Nov 2012   #4
CraigK

Windows 7 Pro
 
 

Same problem here and I am also using OpenDNS. I don't want to have to change that. It is autoconfig from my router. I'm hoping that either Microsoft or OpenDNS will figure it out soon. It's very annoying.
My System SpecsSystem Spec
13 Nov 2012   #5
UnderBoac

Windows 7 x64
 
 

AHA, I use OpenDNS too.
My System SpecsSystem Spec
13 Nov 2012   #6
CraigK

Windows 7 Pro
 
 

Posting issue on OpenDNS contact support...
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13 Nov 2012   #7
dertiurt

Windows 7 SP1 32 bit
 
 

The problem also happened on my Virtualbox installation that uses OpenDns. I will wait with updating my system until it gets sorted out.
My System SpecsSystem Spec
13 Nov 2012   #8
charlieo

7 rtm
 
 

I use OpenDNS as well and now have the same popup/issue. What makes you think it is OpenDNS? I am on a wired LAN and on a domain. I still authenticate perfectly to the domain, so I suspect this isn't a "real" issue and not related to OpenDNS. Lets hope there is an easy fix .... otherwise I am going to do a restore and start over again.... :-)
My System SpecsSystem Spec
13 Nov 2012   #9
dertiurt

Windows 7 SP1 32 bit
 
 

Changing DNS server apparently solves the problem. Thread has been opened on OpenDNS forum: OpenDNS Community > Forums > "Additional log on information may be required" pop up issue
My System SpecsSystem Spec
13 Nov 2012   #10
charlieo

7 rtm
 
 

I stand corrected.. You all are correct. I just changed my DNS server to Comcast's (75.75.75.75) and the pop up disapears.... Hope OpenDNS is on it!
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 Constant 'Additional log on information may be required' pop-up




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