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Windows 7: Downloaded .exe files - side-by-side configuration incorrect

14 Nov 2012   #1

Windows 7 Home Premium 64 bit
 
 
Downloaded .exe files - side-by-side configuration incorrect

Hello,

I've really been having a lot of trouble with .exe files downloaded from the internet (i.e. program installers and the like). When trying to run any .exe installer an error message comes up that says:

Quote:
The application has failed to start because its side-by-side configuration is incorrect. Please see the application log or use the command-line sxstrace.exe tool for more detail
This seems to happen with ALL downloaded .exe installers (including Firefox installer, GameStop's app installer, game demo installers, etc).

I'm really stuck for what to do. Any help would be greatly appreciated.

P.S. Also, I cannot read any PDF files in Chrome or Firefox (says "Object label badly formatted"). Any help with this would be appreciated also (Cannot download new version of Adobe Reader anyway).

My System SpecsSystem Spec
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14 Nov 2012   #2

Windows 8 Core X64
 
 

My System SpecsSystem Spec
14 Nov 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Instead of downloading, have you tried "Run" from the download dialog window?
You can dump Adobe reader and use Foxit Reader, as one example. Much less bloat and unneeded software.
My System SpecsSystem Spec
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14 Nov 2012   #4

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Instead of downloading, have you tried "Run" from the download dialog window?
You can dump Adobe reader and use Foxit Reader, as one example. Much less bloat and unneeded software.
Did what you suggested. Got this error message for Foxit:


Attached Images
 
My System SpecsSystem Spec
14 Nov 2012   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Your snip is too small to be readable. Try the preferred way.
Screenshots and Files - Upload and Post in Seven Forums
My System SpecsSystem Spec
14 Nov 2012   #6

Windows 7 Home Premium 64 bit
 
 

Quote   Quote: Originally Posted by Britton30 View Post
Your snip is too small to be readable. Try the preferred way.
Screenshots and Files - Upload and Post in Seven Forums
Done. Should be easier to read now.
My System SpecsSystem Spec
15 Nov 2012   #7
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Yes, thanks, I see the error 0xc000005. Lots of discussion from a Google search. Make sure your RAM is seated properly and run this test:

RAM (memory):
This will require memtest on a bootable CD or USB stick.
RAM - Test with Memtest86+

Do a full scan with Malwarebytes, link in my sig, use the free, not trial version.

The folowing link seems related to Windows live but at step 5 they recommend reinstalling the Microsoft Visual C++, you might give it a try.

The application has failed to start because its side-by-side - Microsoft Community
My System SpecsSystem Spec
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 Downloaded .exe files - side-by-side configuration incorrect




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