Downloaded .exe files - side-by-side configuration incorrect


  1. Posts : 3
    Windows 7 Home Premium 64 bit
       #1

    Downloaded .exe files - side-by-side configuration incorrect


    Hello,

    I've really been having a lot of trouble with .exe files downloaded from the internet (i.e. program installers and the like). When trying to run any .exe installer an error message comes up that says:

    The application has failed to start because its side-by-side configuration is incorrect. Please see the application log or use the command-line sxstrace.exe tool for more detail
    This seems to happen with ALL downloaded .exe installers (including Firefox installer, GameStop's app installer, game demo installers, etc).

    I'm really stuck for what to do. Any help would be greatly appreciated.

    P.S. Also, I cannot read any PDF files in Chrome or Firefox (says "Object label badly formatted"). Any help with this would be appreciated also (Cannot download new version of Adobe Reader anyway).
      My Computer

  2.   My Computer


  3. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #3

    Instead of downloading, have you tried "Run" from the download dialog window?
    You can dump Adobe reader and use Foxit Reader, as one example. Much less bloat and unneeded software.
      My Computer


  4. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #4

    Britton30 said:
    Instead of downloading, have you tried "Run" from the download dialog window?
    You can dump Adobe reader and use Foxit Reader, as one example. Much less bloat and unneeded software.
    Did what you suggested. Got this error message for Foxit:
    Attached Thumbnails Attached Thumbnails Downloaded .exe files - side-by-side configuration incorrect-problem.png  
      My Computer


  5. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #5

    Your snip is too small to be readable. Try the preferred way.
    Screenshots and Files - Upload and Post in Seven Forums
      My Computer


  6. Posts : 3
    Windows 7 Home Premium 64 bit
    Thread Starter
       #6

    Britton30 said:
    Your snip is too small to be readable. Try the preferred way.
    Screenshots and Files - Upload and Post in Seven Forums
    Done. Should be easier to read now.
      My Computer


  7. Posts : 24,479
    Windows 7 Ultimate X64 SP1
       #7

    Yes, thanks, I see the error 0xc000005. Lots of discussion from a Google search. Make sure your RAM is seated properly and run this test:

    RAM (memory):
    This will require memtest on a bootable CD or USB stick.
    RAM - Test with Memtest86+

    Do a full scan with Malwarebytes, link in my sig, use the free, not trial version.

    The folowing link seems related to Windows live but at step 5 they recommend reinstalling the Microsoft Visual C++, you might give it a try.

    The application has failed to start because its side-by-side - Microsoft Community
      My Computer


 

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