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Windows 7: Help Black Screen


15 Nov 2012   #1

64
 
 
Help Black Screen

i need some help , my Toshiba laptop screen stays black, my laptop turns on but the screen stays black, I have tried many steps and none has proved, I wonder if it has to do with a cable or is the screen that needs to be replaced. i will thanks any help please.

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15 Nov 2012   #2

Windows 7 Home Premium 64bit
 
 

Try connecting an external monitor to your laptop. If it works, most likely your screen is bad. If the external monitor remains black you have bigger problems.
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16 Nov 2012   #3
Microsoft MVP

 

If Bumpkin's method proves it's the screen and not display adapter then you can sometimes reinstall a loosened screen cable by googling how this is done on your exact model. If not you can replace the screen yourself to save some of the expense.
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16 Nov 2012   #4

Windows 8 Pro x64/Windows 7 Ultimate x64
 
 

Please post the model number of your Toshiba. You can find this on the bottom of your computer on a silver colored tag.
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16 Nov 2012   #5

64
 
 

Im trying to connect external monitor but screen stays black. Model laptop is Toshiba Satellite L655D-S5055
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16 Nov 2012   #6
Microsoft MVP

 

If you are certain the VGA monitor is connected snugly and powered up and still has no signal whatsoever, nor does the laptop screen, then I would see if a cable has come loose or replace the laptop screen. There are many options given googling "replace screen Toshiba Satellite L655D-S5055."

Toshiba Satellite L655D-S5055 LCD Repair Guide | Installation Video gives written steps for your exact model with a video for another family member which will show you how to access the cables to check them or replace the screen:

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 Help Black Screen




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