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Windows 7: my laptop fails to restart.

17 Nov 2012   #1
epulghuruh

Windows 7 Home Premium 32bit
 
 
my laptop fails to restart.

hello guys.

i need some help here.

i've a problem with my laptop which it won't restart just like any other pc did. everytime i hit restart, windows will shut down normally, but when the screen turns black and suppose to restart at that point, it will stuck at there and won't restart, and then about ten seconds later, it will shut down itself. so it appears that the restart function turns out just like the shut down function.

and i thought it will be fine after formatting windows. but apparently it wasn't. i have been formatting my windows about 2-3 times but the problem is still there.

i've been thinking what has caused this problem, and then i realize that this problem started after i made some system's optimizing, using a program named Registry Easy.

anyway i'm in egypt and i'm sorry sorry with my english, my grammar, everything. i hope you guys will understand to the problem that i am saying here even my english is so bad and help me solve this problem. thank you again.


My System SpecsSystem Spec
.
17 Nov 2012   #2
F5ing

Windows 7 Ultimate x64
 
 

When you say you "formatted Windows", can I assume you meant "reinstall"?

Do you have another machine? If so, you can follow the instructions here for checking the machine's memory:

RAM - Test with Memtest86+

Let us know the results.
My System SpecsSystem Spec
17 Nov 2012   #3
gregrocker

 

In spite of doing the worst thing you can do to your Win7 using a Registry Cleaner (besides CCleaner) the problem could be either hardware or software.

But to be sure you have the best possible install on a clean slate, I would wipe the HD with Diskpart Clean Command then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.
My System SpecsSystem Spec
.

17 Nov 2012   #4
epulghuruh

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by gregrocker View Post
In spite of doing the worst thing you can do to your Win7 using a Registry Cleaner (besides CCleaner) the problem could be either hardware or software.

But to be sure you have the best possible install on a clean slate, I would wipe the HD with Diskpart Clean Command then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

okay thank you. btw which partition should i clean it up? did you mean the one that has windows installed on it?
My System SpecsSystem Spec
17 Nov 2012   #5
epulghuruh

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by F5ing View Post
When you say you "formatted Windows", can I assume you meant "reinstall"?

Do you have another machine? If so, you can follow the instructions here for checking the machine's memory:

RAM - Test with Memtest86+

Let us know the results.

yep. i meant reinstall. thanks for the reply but i think the solution that you just give to me is quiet complicated to be done huhu. plus i don't have another machine to do so. what should i do now?
My System SpecsSystem Spec
17 Nov 2012   #6
gregrocker

 

Quote   Quote: Originally Posted by epulghuruh View Post
Quote   Quote: Originally Posted by gregrocker View Post
In spite of doing the worst thing you can do to your Win7 using a Registry Cleaner (besides CCleaner) the problem could be either hardware or software.

But to be sure you have the best possible install on a clean slate, I would wipe the HD with Diskpart Clean Command then follow these steps to get a perfect Clean Reinstall - Factory OEM Windows 7.

okay thank you. btw which partition should i clean it up? did you mean the one that has windows installed on it?
The Clean command will wipe the whole HD so you need to back up all of your files first.

Be sure to follow the steps exactly so you get a perfect reinstall, especially how drivers are handled in WIn7 which is different.

You can also run Factory Recovery if you don't feel like doing the Clean Reinstall. Let us know the make and model of the PC you have.
My System SpecsSystem Spec
21 Nov 2012   #7
epulghuruh

Windows 7 Home Premium 32bit
 
 

a friend of mine told me that i should be doing that RAM's thing, as you suggested F5ing. and he helped me doing that. and now my problem has been solved. thanks guys for your concerns. i really appreciate it. thanks F5ing. thanks gregrocker.
My System SpecsSystem Spec
21 Nov 2012   #8
F5ing

Windows 7 Ultimate x64
 
 

You're very welcome, of course.

Glad to hear you've got it going again. But can you tell us what steps it took to get the job done?
My System SpecsSystem Spec
21 Nov 2012   #9
epulghuruh

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by F5ing View Post
You're very welcome, of course.

Glad to hear you've got it going again. But can you tell us what steps it took to get the job done?



he helped me remove the ram, and put it back to its slot. and just after that the laptop can be restarted again.
My System SpecsSystem Spec
21 Nov 2012   #10
F5ing

Windows 7 Ultimate x64
 
 

Just re-seating the RAM. Good to know, and thanks for responding. Really appreciate it.

You can mark the thread solved if you think the problem is truly resolved (you might give it a little time first).
My System SpecsSystem Spec
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 my laptop fails to restart.




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