Locking up on boot up - just started and intermittent

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  1. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #11

    Sir George said:
    glennc said:
    Hello Sir,
    I decided to investigate the uninstall link instructions that you provided. Found a lot of clutter left about on IObit Anti-malware. Did multiple searches and have finally come to entries that I am not allowed to delete in regedit. The are in numerous Windows > Component Based Servicing > Packages such as Microsoft-Windows-RemoteDestopService-WinIP-Package-31bf385XXXXX-amd64-en-US-7.7601XXXX type entries. This particular on shows in entry InstallLocation \\?\C:\Program Files (x86)\IObit\AdvancedSystemCare 6\KB25XXXX.cab.Temp\ then a whole bunch of alphanumeric characters.
    I have no idea of what these entries and there are many similar to the above, do or how to uninstall.
    RevoUnistaller runs the software's unistaller then allows deeper scans. But it missed many of the registry entries I deleted and all of these cryptic things....
    Again any help is appreciated!
    Glenn
    Are you familiar with Ccleaner? At this point I would suggest downloading it and running the reg cleaner provided. But, please, post back after you have installed the program and before using it.

    Download link for Ccleaner;

    http://www.piriform.com/ccleaner/download/standard
    Hello Sir George,
    I've been using CCleaner for years and I did run it before and after. Didn't seem to go deep enough to get to those .cab type weird files. Thanks again!
    Glenn
      My Computer


  2. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #12

    Hello to all,
    The initial problem seems to still exist. Although when it booted, it booted faster without the ASC, I also dumped the gadget. A strange occurrence happened.
    Got email from my provider that my email address might be compromised. Called them and they help me reset it. It worked, but I was leary.
    So in safe mode I spent the day running Sophos AV, NIS, MSE, Malwarebytes, SuperAntispyware and MSert.exe on it. Came through with no issues. Rebooted and as it was late I updated NIS and ran that overnight in my Owner acccount, with a shutdown. I started it up this morning and the drive ran it's lengthy process and it booted. When I went to my user account it stopped running and the account came up locked with a waiting prompt and then I got very slight very intermittent drive activity. I mean like a blink over many long spaces of inactivity. I have also heard the drive recently grind during startup (twice). I had to kill power and restart to gain control on this startup like the initial problem of this thread.
    Is this a possible sign of hardware or a possible malware problem. Any help is appreciated.
    Glenn
      My Computer


  3. Posts : 418
    N/A
       #13

    I highly doubt that it is malware, considering that you heard your hard drive grind :P
    But you should leave it to the experts, I'm just trying to help here :)
      My Computer


  4. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #14

    Injust said:
    I highly doubt that it is malware, considering that you heard your hard drive grind :P
    But you should leave it to the experts, I'm just trying to help here :)
    Thanks Injust.
    Glenn
    Last edited by glennc; 02 Dec 2012 at 12:03.
      My Computer


  5. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #15

    Hello to all,
    The problem has gone away until today. There has been no grinding and it passed multiple chkdsks and sfc's. This morning on a reboot from an Apple software update it rebooted and it brought up the desktop and the shortcuts and then the drive started running intermittently and there was the waiting circle. This is Exactly the symptom that it was previously showing. I powered off, restarted in normal windows and it is running correctly. I downloaded the Western Digital diagnostics and the quick test says the drive passed. I'm now running the extended test. If it passes does this indicate that the drive is not the problem? Thanks
    Glenn
      My Computer


  6. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #16

    Question,
    Does the fact that the problem seems to occur at the same spot in the startup have any bearing in troubleshooting the issue?
    The fact that it made noise a couple of time is a general don't investigate any further, just get a new drive?
    I've run another extended disk test on that drive and it still passes and I can't really understand the SMART display information...
    Glenn
      My Computer


  7. Posts : 1,024
    Windows 7 Ultimate
    Thread Starter
       #17

    Hello and still could use some advice! I went to backup the drive to an external drive using Paragon. Got a hard drive manager error. Is this a for sure disk problem or a board problem?
    Thanks for any assistance!
    Glenn
      My Computer


 
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