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Windows 7: Windows wouldn't start, fixed, now no internet

19 Nov 2012   #1
spence3491

Windows 7 Professional 64 bit
 
 
Windows wouldn't start, fixed, now no internet

Hi All,
Have an Acer laptop running Windows 7 Professional 64 bit. Dual boot with Ubuntu. One day, Windows wouldn't start. Started Ubuntu, ran ClamAV, found 569 threats, deleted same. Now, Windows starts, but no internet or network at all. Plus, even though shortcuts and links still exist, programs can't run - get various error messages saying that the image cannot be displayed, or the file is missing.

Evidently, I deleted stuff I need to replace. The laptop came with no system install disk, so I can't just reload the missing files. What now?


My System SpecsSystem Spec
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19 Nov 2012   #2
DeaconFrost

Windows 7 Ultimate x64 SP1
 
 

You should always have the discs to be able to repair the OS, no matter what the laptop shipped with. Download the proper one that matches your language, version, and platform. Then once burned, insert the disc in Windows, and run sfc /SCANNOW from an admin prompt.

Official Windows 7 SP1 ISO from Digital River My Digital Life
My System SpecsSystem Spec
19 Nov 2012   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

What do you see in your Network and Sharing center. Post a picture if possible.

And you can always try a repair/install: Repair Install
My System SpecsSystem Spec
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19 Nov 2012   #4
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

569 threats is a unreal number. I would think that your computer still might not be clean. If one or more of those threats were a rootkit you just might have to do a clean install.
If it was my computer I would run Windows Defender Off Line to check again.

Windows Defender Offline
You could also use this.
http://www.eset.com/us/online-scanner/
My System SpecsSystem Spec
19 Nov 2012   #5
OldMX

Microsoft Windows 10 Professional
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
569 threats is a unreal number. I would think that your computer still might not be clean. If one or more of those threats were a rootkit you just might have to do a clean install.
If it was my computer I would run Windows Defender Off Line to check again.

Windows Defender Offline
You could also use this.
Free Online Virus Scanner | ESET
Yes, never trust an infected system again, restore to factory defaults, or restore image backup or perform a clean install.
My System SpecsSystem Spec
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 Windows wouldn't start, fixed, now no internet




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