Windows 7: Explorer.exe crash || Faulting module:ntdll.dll file

sahildave1991 · 20 Nov 2012

Its been months that my explorer.exe is crashing at least once a day. I used event viewer to get this detail

Code:

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x61c
Faulting application start time: 0x01cdc6fb9dd6c2c4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 01ebd486-333e-11e2-b71d-c8093af8a2d4

I have ran sfc /scannow many times, even in safe mode. System restore wont work because it is happening for months.
Should I download this ntdll.dll file and replace the current one? I wanted to confirm it before doing so.

sahildave1991 · 21 Nov 2012

Anyone...Please Reply!

sahildave1991 · 19 Dec 2012

Please!!! Need help here!!!

Golden · 19 Dec 2012

Hi,

I recommend following these instructions to get help:

http://www.sevenforums.com/crashes-d...tructions.html

Regards,
Golden

NoN · 20 Dec 2012

If you have the install DVDs, you should reinstall the ntdll.dll from them.

Therefore you'll have to rename the corrupted ntdll.dll to "ntdll.dll.old" then restart your computer with the DVDs and run a repair install

Try also a System Recovery Options or System Repair Disc (if you don't own the DVDs)

It looks quit tough to manage but if you follow instructions, you should be fine.

If your using Firefox, some says to enable cookies in the Tool =>Options=> Privacy tab.

Could be Software CD/DVD Burners (Daemon Tools) or Graphics drivers to reinstall/update. Also Winamp and Winrar. The list is quit long...!

sahildave1991 · 04 Apr 2013

please view.

Windows 7: Explorer.exe crash || Faulting module:ntdll.dll file

Explorer.exe crash || Faulting module:ntdll.dll file problems?