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Windows 7: Explorer.exe crash || Faulting module:ntdll.dll file


20 Nov 2012   #1

Windows 7 Ultimate x64
 
 
Explorer.exe crash || Faulting module:ntdll.dll file

Its been months that my explorer.exe is crashing at least once a day. I used event viewer to get this detail

Code:
Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x61c
Faulting application start time: 0x01cdc6fb9dd6c2c4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 01ebd486-333e-11e2-b71d-c8093af8a2d4
I have ran sfc /scannow many times, even in safe mode. System restore wont work because it is happening for months.
Should I download this ntdll.dll file and replace the current one? I wanted to confirm it before doing so.


My System SpecsSystem Spec
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21 Nov 2012   #2

Windows 7 Ultimate x64
 
 

Anyone...Please Reply!
My System SpecsSystem Spec
19 Dec 2012   #3

Windows 7 Ultimate x64
 
 

Please!!! Need help here!!!
My System SpecsSystem Spec
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19 Dec 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64
 
 

Hi,

I recommend following these instructions to get help:

http://www.sevenforums.com/crashes-d...tructions.html

Regards,
Golden
My System SpecsSystem Spec
20 Dec 2012   #5
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

If you have the install DVDs, you should reinstall the ntdll.dll from them.

Therefore you'll have to rename the corrupted ntdll.dll to "ntdll.dll.old" then restart your computer with the DVDs and run a repair install

Try also a System Recovery Options or System Repair Disc (if you don't own the DVDs)

It looks quit tough to manage but if you follow instructions, you should be fine.

If your using Firefox, some says to enable cookies in the Tool =>Options=> Privacy tab.

Could be Software CD/DVD Burners (Daemon Tools) or Graphics drivers to reinstall/update. Also Winamp and Winrar. The list is quit long...!
My System SpecsSystem Spec
04 Apr 2013   #6

Windows 7 Ultimate x64
 
 

please view.


Attached Files
File Type: zip SF_31-03-2013.zip (1.86 MB, 11 views)
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 Explorer.exe crash || Faulting module:ntdll.dll file




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