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Windows 7: Explorer.exe crash || Faulting module:ntdll.dll file

20 Nov 2012   #1

Windows 7 Ultimate x64
Explorer.exe crash || Faulting module:ntdll.dll file

Its been months that my explorer.exe is crashing at least once a day. I used event viewer to get this detail

Faulting application name: Explorer.EXE, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000374
Fault offset: 0x00000000000c40f2
Faulting process id: 0x61c
Faulting application start time: 0x01cdc6fb9dd6c2c4
Faulting application path: C:\Windows\Explorer.EXE
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: 01ebd486-333e-11e2-b71d-c8093af8a2d4
I have ran sfc /scannow many times, even in safe mode. System restore wont work because it is happening for months.
Should I download this ntdll.dll file and replace the current one? I wanted to confirm it before doing so.

My System SpecsSystem Spec

21 Nov 2012   #2

Windows 7 Ultimate x64

Anyone...Please Reply!
My System SpecsSystem Spec
19 Dec 2012   #3

Windows 7 Ultimate x64

Please!!! Need help here!!!
My System SpecsSystem Spec

19 Dec 2012   #4

Microsoft Community Contributor Award Recipient

Windows 7 Ult. x64 Windows 8.1 x64


I recommend following these instructions to get help:

My System SpecsSystem Spec
20 Dec 2012   #5

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]

If you have the install DVDs, you should reinstall the ntdll.dll from them.

Therefore you'll have to rename the corrupted ntdll.dll to "ntdll.dll.old" then restart your computer with the DVDs and run a repair install

Try also a System Recovery Options or System Repair Disc (if you don't own the DVDs)

It looks quit tough to manage but if you follow instructions, you should be fine.

If your using Firefox, some says to enable cookies in the Tool =>Options=> Privacy tab.

Could be Software CD/DVD Burners (Daemon Tools) or Graphics drivers to reinstall/update. Also Winamp and Winrar. The list is quit long...!
My System SpecsSystem Spec
04 Apr 2013   #6

Windows 7 Ultimate x64

please view.

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My System SpecsSystem Spec

 Explorer.exe crash || Faulting module:ntdll.dll file

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