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Windows 7: Windows getting to 'Starting Windows' screen then freezing

22 Nov 2012   #1

Windows 7 Home Premium 64 bit
Windows getting to 'Starting Windows' screen then freezing

I am currently trying to fix my friends laptop but nothing seems to work, the problem is that you cannot get past the 'Starting Windows' screen as is freezes every time you boot, according to him this started to occur after an update. I have tried almost every recovery option and nothing seems to work and he doesn't have any restore points. I managed to get windows to boot once after doing a CHKDSK through cmd in advanced recovery options but the following day the error started occurring again and you no longer get to login.

My System SpecsSystem Spec

23 Nov 2012   #2
Microsoft MVP


Work through these steps for Troubleshooting Windows 7 Failure to Start

Does he know why there are no Restore Points?
My System SpecsSystem Spec

 Windows getting to 'Starting Windows' screen then freezing

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