Laptop no longer allows 1680*1050 on external monitor

L

longlife

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Hi everyone

I have an eeepc 1000he with a viewsonic 22inch screen VX2255wmb. I have been using both for a while now with the dual screen setup without any problem. Since a couple days now, my external monitor won't show the optimal resolution which is 1600*1050. In the screen resolution set up page in windows 7, it used to highlight the optimal ones that respected the aspect ratio of the screen but now it just shows all of them and when I set it up at 1600*1050, I get an error message on the external monitor saying that the configuration I chose is out of range. Now the highest resolution I can use is 1400*1050.
I dual boot with windows xp and I don't have this problem with it. I didnt use any driver for both Os, just plugged the monitor in and it worked.

Anyone has an idea?

Thanks in advance!
 

My Computer My Computer

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Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
According to ASUSTeK Computer Inc.

the only Windows supported and with a video driver is XP. You could try to install in compatibility mode for XP, but it probably won't work.
 

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At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
You can probably try installing the Vista drivers for the monitor?
 

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Windows 8.1 PRO3rd Generation Intel Core i7‐3612QM CPU @ 2.1...8GB DDR3NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
DELL VOSTRO 3650
OS
Windows 8.1 PRO
CPU
3rd Generation Intel Core i7‐3612QM CPU @ 2.10GHZ
Memory
8GB DDR3
Graphics Card(s)
NVIDIA GeForce GT 525M (128 bit), 1GB Grpahics
Screen Resolution
1920X1080
Hard Drives
750GB 5400RPM
To both posters above me, you haven't read the OP's post thoroughly.

"It worked fine intil a few days ago"

Lets not send the OP into the forest with trying all kind of drivers, while his present driver obviously worked until now.

To "longlife", please provide full specs of the laptop, especially the graphics card brand, amount of dedicated/shared memory, the driver's build number.

Give us something to work with.

Greetz
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
Hi thanks for the answers

My laptop is an eeepc 1000he with an intel atom n280 with dedicated graphics card mobile intel 945 driver version : 8.15.10.1825. I'm not sure where to see how much shared memory is used. I also have 2gb of 667mhz ram.

I haven't installed anything before I had this problem. Just used the laptop without the external monitor at school.

Let me know if you need any more information.

Thanks
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
longlife said:
Hi thanks for the answers

My laptop is an eeepc 1000he with an intel atom n280 with dedicated graphics card mobile intel 945 driver version : 8.15.10.1825. I'm not sure where to see how much shared memory is used. I also have 2gb of 667mhz ram.

I haven't installed anything before I had this problem. Just used the laptop without the external monitor at school.

Let me know if you need any more information.

Thanks
Click to expand...

What monitor is shown in the graphics section?
The viewsonic? Pnp screen? Other?
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
non pnp screen

I can't remember if it showed this before I had this problem though. But I'm sure it never showed viewsonic.
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
longlife said:
non pnp screen

I can't remember if it showed this before I had this problem though. But I'm sure it never showed viewsonic.
Click to expand...

See if the "don't show non supported resolutions" checkbox on the monitor tab is unchecked.
It needs to be unchecked.

Alternatively, go to viewsonic's website and download the driver (inf) for the monitor.

Greetz.
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
I dont think the "don't show non supported resolutions" checkbox will change anything, because I can see the correct resolution but it just doesn't work.

What do you mean by inf driver? I went on the website and was able to download a driver which is in an .exe file.
I currently don't have internet at home and am currently at a friends house so I will have to try the exe file when I get home later
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
longlife said:
I dont think the "don't show non supported resolutions" checkbox will change anything, because I can see the correct resolution but it just doesn't work.

What do you mean by inf driver? I went on the website and was able to download a driver which is in an .exe file.
I currently don't have internet at home and am currently at a friends house so I will have to try the exe file when I get home later
Click to expand...

The driver may be packed in an exe selfinstaller, but the monitor driver itself is always an .Inf file.
Never mind that, just install it with the exe file.

You said you see the right resolution?
What happens when you select it and click apply?

Greetz
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
longlife said:
when I set it up at 1600*1050, I get an error message on the external monitor saying that the configuration I chose is out of range.
Click to expand...

I'm assuming you mean 1680x1050, but that doesn't really matter. When the monitor complains of being out of range, it's has always been my experience that there is an incompatible refresh rate set for the given resolution. Check on that.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
When I set it to 1680*1050 I have an error message on my monitor saying that it is out of range.
I also thought it was the refresh rate, but at this resolution I do not have a choice, it can only be set at 60hz.

Also, yesterday, the monitor worked for a couple hours at the correct resolution. But after I shut the computer off and opened it again today the screen screws up again.
It is very weird and random... The only thing I did on my computer yesterday when the monitor was working correctly was watch a couple tv shows. I didnt even have internet and haven't installed anything...
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
Sounds like a cable issue to me since it's intermittent. Can you get another DVI or VGA cable (whichever you're using) to try?

If not, check that all the pins aren't bent and that when connected, is tight and secure.
 

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
I don't have another vga cable around. I'll try to find one somewhere.
I checked the pins and they all seem to be fine. But it's weird though, because if it was a problem with the cable the monitor shouldn't even show anything right? and in my case, its just the highest resolution that doesn't work. I'm still able to use the monitor with a lower resolution. Or maybe I'm wrong and a problem with the cable could affect just the highest resolution?
 

My Computer My Computer

At a glance

Windows 7 ProfessionalAtom N2802gb
Computer Manufacturer/Model Number
Eeepc 1000he
OS
Windows 7 Professional
CPU
Atom N280
Memory
2gb
longlife said:
I don't have another vga cable around. I'll try to find one somewhere.
I checked the pins and they all seem to be fine. But it's weird though, because if it was a problem with the cable the monitor shouldn't even show anything right? and in my case, its just the highest resolution that doesn't work. I'm still able to use the monitor with a lower resolution. Or maybe I'm wrong and a problem with the cable could affect just the highest resolution?
Click to expand...

Does your netbook and monitor have DVI?

If yes, use a DVI cable.
 

My Computer My Computer

At a glance

Win7 Build 7600 x86Pentium II 300MHz32mb EDO RAMDiamond Viper
OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d

My Computer My Computer

At a glance

7600.20510 x86P4 550 3.4 GHz HT running at 3.5 GHzOCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHzHIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-...
Computer Manufacturer/Model Number
self built
OS
7600.20510 x86
CPU
P4 550 3.4 GHz HT running at 3.5 GHz
Motherboard
MSI PM8M3-V (MS-7211 v1.x) Micro-ATX mainboard
Memory
OCZ 2 GB(2x1GB) DDR400mHz running @ 414 mHz
Graphics Card(s)
HIS Radeon HD 3850 IceQ 3 Turbo HDMI Dual DL-DVI AGP
Sound Card
MOTU Traveler firewire studio interface 192 kHz 24 bit
Monitor(s) Displays
22" widescreen Acer X223W LCD, 17" Compaq P75 CRT
Screen Resolution
1680x1050 and 1280x1024
Hard Drives
SATA I x2 WD, 400 GB and 120 GB, SATA 2 WD Caviar Black 1 TB
PSU
350W generic
Case
Cybertronpc, it glows blue
Cooling
stock cpu fan, Ice-Q 3 gpu and system, many case fans
Keyboard
Logitch Classical Keyboard 200
Mouse
Logitech Mediaplay cordless
Internet Speed
1792/448 kbits/sec
Other Info
SATA II PCI fake RAID adapter, 1 GB Readyboost, original ATI Remote Wonder (even works with WMC perfectly), Logitech Rumblepad 2 game controller x2
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