Method 1: Use the “On screen Keyboard” to type the characters and check if that makes any difference
Type without using the keyboard (On-Screen Keyboard)
Method 2: If your keyboard is equipped with an F-lock toggle key (FN lock key), turn it off and then check to see if the issue persists
F-lock toggle key might cause such issues.
Method 3: Check if this helps you to create a user account
a) Press Winkey +R to pull up run box
b) In the Open box, type in control userpasswords2, and then click OK.
c) Now check if you can create another user account by clicking on “Add” button on User Accounts window
If the issue persists,
d) Go to the “Advanced tab”, click on “Advanced” button under Advanced User Management
e) Now on the “Local Users and Groups” window, click on “Users”, right click on the blank area on the right pane and hit “New User” , check if this helps
Tried these and here is what I got
Method 1-Same Result
Method 2-No F-lock on
Method 3-There is no "Local Users and Groups" for me to look at.
Any other suggestions.