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Windows 7: Start up problem


26 Nov 2012   #1

Windows 7 ultimate
 
 
Start up problem

Hi

I recently bought a dell latitude E6410 laptop running windows 7 ultimate,
A few days ago it started playing up, at first I thought I had a virus of some sort as my protection had run out, so I downloaded another protection plan and ran a test which came back clean. then a message came up up from windows saying that I needed to install a "P2P driver" and do a upgrade. So I downloaded the driver and did the upgrade which seemed to work. The next day I started up and it went straight to the start up repair, which came back saying my system cant be repaired automaticly. I can get as far as the system recovery options. I tried a "system restore" and that didn't work, and a "windows memory diagnostic" and still nothing. I havnt done a back up disc or have any other discs so I'm pretty much stuck in a loop now. Iv been looking into the "system image recovery" but have no idea what that means or what to do. If any one has any info that could help me, that would be awesome. I'm have very limited computer skills which doesn't help the situation. So any ideas would be much appreciated.

Cheers

James

My System SpecsSystem Spec
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26 Nov 2012   #2

Windows 7 64-bit
 
 

What was the driver name and where did you download it from (URL)?
What is your new anti-virus program? Is it a free one? Did you do a full scan of your C: drive?
Did you check for rootkits/malware? Might want to get the free version of malwarebytes and install and run that (Malwarebytes : Free anti-malware download).
Try checking your system files for corruption using the sfc /scannow command from your command prompt running as administrator.
My System SpecsSystem Spec
26 Nov 2012   #3

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by Murden87 View Post
Hi

I recently bought a dell latitude E6410 laptop running windows 7 ultimate,
A few days ago it started playing up, at first I thought I had a virus of some sort as my protection had run out, so I downloaded another protection plan and ran a test which came back clean. then a message came up up from windows saying that I needed to install a "P2P driver" and do a upgrade. So I downloaded the driver and did the upgrade which seemed to work. The next day I started up and it went straight to the start up repair, which came back saying my system cant be repaired automaticly. I can get as far as the system recovery options. I tried a "system restore" and that didn't work, and a "windows memory diagnostic" and still nothing. I havnt done a back up disc or have any other discs so I'm pretty much stuck in a loop now. Iv been looking into the "system image recovery" but have no idea what that means or what to do. If any one has any info that could help me, that would be awesome. I'm have very limited computer skills which doesn't help the situation. So any ideas would be much appreciated.

Cheers

James
If you run out of ideas, you can use your Restore Partition, which is your D: drive I am guessing, to restore your PC to how it was when you purchased it. This link guides you through the process. How to Manually Access a Dell Restore Partition | Tech Tips - Salon.com
My System SpecsSystem Spec
.


26 Nov 2012   #4
Microsoft MVP

 

Additional steps here to try everything possible for Troubleshooting Windows 7 Failure to Boot.

If you're still running the bloated factory preinstall I would Clean Reinstall - Factory OEM Windows 7. The steps show how to rescue your files first, and have Special Notes for Dell Owners at end. I would also immediately run Dell Diagnostics by tapping f12 at boot.
My System SpecsSystem Spec
26 Nov 2012   #5

Windows 7 Pro. 64/SP-1
 
 

Where did you buy this computer and was it new? How long have you had it?
The reason I ask is because of possible warranty and Ultimate on that laptop.
My System SpecsSystem Spec
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 Start up problem




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