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Windows 7: It seems I've managed to cripple my Windows 7 Ultimate!

26 Nov 2012   #1
philippo

Windows 7 Ultimate 64 bit
 
 
It seems I've managed to cripple my Windows 7 Ultimate!

A few weeks ago I decided to do a clean install of a new (to me, anyway) version of Adobe Photoshop (I actually had two prior versions of Photoshop on my hard drive, so starting with the oldest one, I used "Revo Uninstaller" to remove them)

I've used "Revo" for years because after it uses a program's native uninstaller it seemed to do such a good job of scanning and deleting leftover registry entries and other program fragments that are scattered all over your hard drive. One can set the scanning level to either easy, moderate, or deep. This time I used the "deep" setting

The earlier version of Adobe Photoshop uninstalled without a hitch, but after removing the second version, the above-mentioned scanning procedure took an incredibly long time. I went ahead anyway and deleted all the entries it had found.

Then the troubles began…

I tried to open MSOffice Word, but I couldn't open any documents – I got the following error message:

An error has occurred in the script on this page
Line: 5
Character: 5
Error: Library not Registered
Code: 0
URL: res://C:\Windows\system32\mmcndmgr.dll/views.js


Screenshot:



Then I went to the Windows 7 "Add or Remove Programs" to see if I could "fix" Word and the "repair" option was not available. That's when I found out that "Windows Installer" was not working correctly.

Error message:

Problem with shortcut

The Windows installer service could not be accessed. This can occur if the Windows installer is not correctly installed. Contact your Support Personnel for Assistance




After that, I attempted to re install Microsoft Office and generated this:

Description:

Setup did not complete successfully. We are sorry for the inconvenience.

Problem signature:
Problem Event Name: Office12Setup
Problem Signature 01: {10140000-0F00-0000-0000--0000000FF1CE}
Problem Signature 02: 14.0.4734.1000
Problem Signature 03: X
Problem Signature 04: FileNotFound
Problem Signature 05: X
Problem Signature 06: X
Problem Signature 07: X
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional information about the problem:
LCID: 1033


A search on the Microsoft website for "installer.exe" proved fruitless and their online “fix” didn't work either, so -- knowing I have numerous “Restore” points I decided to attempt a System Restore. That's when I found the next error, quoted below:

SYSTEM RESTORE:
System restore does not appear to be functioning correctly on this system


It seemed the only recourse was to restore one of my daily backups or even a recent System Image...but an attempt at that only got the last error quoted below:

BACK UP:
The backup application could not start due to an internal error.
Class not registered (0X80040154)

A volume shadow copy service component encountered an unexpected error. Check the application event log for more information. (0x80042302)


So that's where I am now – TOTALLY stranded (Also Known As: F****D!!) – I can't go forward, can't go back.
I'm writing this from the

Windows 8 Release Preview
Evaluation copy. Build 8400

Which I installed months ago in a separate partition on this same disk (actually I'm somewhat surprised that this “Windows 8 Trial” version is even still working :-)

Any help would be VERY appreciated!!!
Thanks,
philippo

System Specs:

System Manufacturer/Model Number
Dell Inspiron 530

OS
Windows 7 Ultimate 64 bit

CPU
Intel Quad Core Q6600 @ 2.40 GHz

Motherboard


Memory
3.00 GB RAM

Graphics Card(s)
NVIDIA GeForce 8300 GS DirectX 10

Sound Card

Monitor(s) Displays

Screen Resolution
1920x1080

Hard Drives
Total size of hard disk(s) 932 GB
Disk partition (C: ) 353 GB Free (466 GB Total)
Disk partition (D: ) 243 GB Free (466 GB Total)



My System SpecsSystem Spec
.
26 Nov 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

This may help and can't hurt.

SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
26 Nov 2012   #3
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Revo uninstaller creates a restore point so you can back to a point before problems occur. Do that and uninstall the software normally afterwards. You still have the restore points, but they just don't work?
My System SpecsSystem Spec
.

26 Nov 2012   #4
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Do this Advanced Boot Options
There do "Repair you computer". Then "system restore"...that should work.
My System SpecsSystem Spec
27 Nov 2012   #5
philippo

Windows 7 Ultimate 64 bit
 
 

Thanks for all the suggestions!
I'll try them tomorrow and post back...fingers crossed!
My System SpecsSystem Spec
27 Nov 2012   #6
philippo

Windows 7 Ultimate 64 bit
 
 

Well, I'm feeling pretty stupid about not remembering that Revo UnInstaller makes a restore point before it uninstalls a program. I did "undo" the Photoshop uninstall, and that did solve a couple of problems (for instance, Microsoft Office now is working correctly). However, System Restore and Backup are still broken. Now I'm wondering exactly what the difference is between Revo's Restore Point (which works), and Windows Restore Point (which is still not functioning). I'm also wondering which of the 130,000+ registry entries that Revo originally deleted (but now has "put back") caused my cyber-breakdown.
My System SpecsSystem Spec
27 Nov 2012   #7
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by philippo View Post
Well, I'm feeling pretty stupid about not remembering that Revo UnInstaller makes a restore point before it uninstalls a program. I did "undo" the Photoshop uninstall, and that did solve a couple of problems (for instance, Microsoft Office now is working correctly). However, System Restore and Backup are still broken. Now I'm wondering exactly what the difference is between Revo's Restore Point (which works), and Windows Restore Point (which is still not functioning). I'm also wondering which of the 130,000+ registry entries that Revo originally deleted (but now has "put back") caused my cyber-breakdown.
just boot from recovery environment an do a system restore to a date prior to running revo uninstaller!

System restore works isn't it? You can restore the revo restore point!
My System SpecsSystem Spec
17 Nov 2013   #8
basic11

windows 7 x64
 
 

I have the same error message when i run services>standard then extended tab.
After registering mmcndmgr.dll the tab works fine,also i can start internet explorer and the tab works.
But if i start internet explorer first then go to services>standard,then extended tab,the error comes up
I'm still working on solving this problem,not toublsome but annoying
My System SpecsSystem Spec
17 Nov 2013   #9
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Welcome to the Forum basic11.
More members will see your post and be able to help you if you start your own new thread.
My System SpecsSystem Spec
17 Nov 2013   #10
gregrocker

 

Greetings from MS Global MVP Summit in Seattle 2013.

I have stopped using Revo because of fatal problems it has caused due to its Registry key program not being as ingenious as CCleaner's.

Your best bet is to System Restore to a point before using Revo and then uninstall it using the Control Panel uninstaller which works perfectly fine.

Some of these are residual old habits from XP which aren't needed at all in an OS as perfect as Win7. It may need so little maintenance that we make trouble for ourselves using any old-school methods.

I still stand by the tools and methods suggested in the tutorials in my signature below since none of them have ever caused known issues. However even some of the harmless maintenance tools may not be needed based on five years now of working with the most perfectly balanced OS ever.
My System SpecsSystem Spec
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 It seems I've managed to cripple my Windows 7 Ultimate!




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