Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: hardware issue or windows 7 issue


26 Nov 2012   #1

Win 7 64 bit home
 
 
hardware issue or windows 7 issue

A couple months back, had issues with windows attributed to virus. I formatted C drive and did a clean install. Last week, windows was having issues with win explorer stopping , random crashes etc so i did another clean install Friday.

Since then, I have had a few blue screens of death flash then the PC goes off.

Is it possible there is something wrong with my hardware vs win 7? is there software that will check my C: drive (an SDD Drive) and memory for issues?

My System SpecsSystem Spec
.

26 Nov 2012   #2
Microsoft MVP

 

Post up the crash dump file for analysis in our Crashes forum: http://www.sevenforums.com/crashes-d...tructions.html

Then begin working through the Troubleshooting Steps for Windows 7 starting with the hardware tests. If your SSD is still under warranty have their Support help you test it for possible RMA - we see plenty that need it.
My System SpecsSystem Spec
03 Dec 2012   #3

Win 7 64 bit home
 
 

i download the SF tool and it said no dump found. i followed the instuctions to create a memory dump.

since my last posting, I have been getting the following issues nearly every use of my PC;
1) BSOD
2) black screen that says I/O Error
3) message that windows explorer is shutting down
4) the computer just 'locks up" and i cant select anything. my mouse curser just spins and doesn't let me select anything.
My System SpecsSystem Spec
.


03 Dec 2012   #4

Win 7 64 bit home
 
 

also, my sdd drive is from OCZ. i contacted them but haven't heard back. I DL'd their diagnostic tool but it wont run on the C: drive because its the start up drive. it recommends booting from another source. when i boot from my win 7 disk, i only have the options to repair or install.

any suggestions?
My System SpecsSystem Spec
03 Dec 2012   #5
Microsoft MVP

 

Most manufacturer's HD diagnostics tests have a bootable DOS version to burn to CD or write to flash stick. I'd also do the RAM tests and any other steps in Troubleshooting Windows 7 Failure to Start.

I'm wondering if formatting was enough since it doesn't erase anything. In some cases after severe infection it's necessary to wipe the HD with Diskpart Clean Command.

Once you have the cleanest slate, take the time and care to ge t a perfect install following the best practices in Clean Reinstall - Factory OEM Windows 7 which are the same for retail.
My System SpecsSystem Spec
03 Dec 2012   #6

Win 7 64 bit home
 
 

I'm going through the troubleshooting list. when i get to sfc/scannow, i get:
you must be an administrator running a console session in order to use the SFC utility.
My System SpecsSystem Spec
03 Dec 2012   #7
Microsoft MVP

 

My System SpecsSystem Spec
06 Dec 2012   #8

Win 7 64 bit home
 
 

I ordered a new Kingston sdd drive today.
On a pure whim, I uninstalled my bitdefender Internet security. Since then, my computer is noticeably faster an no crashes freezes or other random issues in the last hour. In the last several weeks, I haven't made it past 10-15 minutes before an issue.

Could be the culprit.

Can anyone recommend a easy, basic antivirus software. I'm also running malwarebytes full protection.
My System SpecsSystem Spec
06 Dec 2012   #9

Windows 7 x64
 
 

just use the microsoft free anti virus and be carefull on browsing the internet
My System SpecsSystem Spec
06 Dec 2012   #10

Windows 7 Professional x64 Linux Mint 16
 
 

With MSE and malwarebytes you should be fine. Remember to scan everything you download b4 opening.
My System SpecsSystem Spec
Reply

 hardware issue or windows 7 issue




Thread Tools



Similar help and support threads for2: hardware issue or windows 7 issue
Thread Forum
Hardware Issue or Not? Hardware & Devices
Windows cannot install on this computer's hardware issue installing W7 Installation & Setup
Hardware issue? BSOD Help and Support
Possible OS issue, or hardware issue? BSOD Help and Support
Hardware issue?? Hardware & Devices
OS or Hardware issue? General Discussion
windows 7 BSOD relating to hardware issue BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 06:48 AM.
Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App
  

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33