Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: hardware issue or windows 7 issue

26 Nov 2012   #1
Mr2005

Win 7 64 bit home
 
 
hardware issue or windows 7 issue

A couple months back, had issues with windows attributed to virus. I formatted C drive and did a clean install. Last week, windows was having issues with win explorer stopping , random crashes etc so i did another clean install Friday.

Since then, I have had a few blue screens of death flash then the PC goes off.

Is it possible there is something wrong with my hardware vs win 7? is there software that will check my C: drive (an SDD Drive) and memory for issues?


My System SpecsSystem Spec
.

26 Nov 2012   #2
gregrocker
Microsoft MVP

 
 

Post up the crash dump file for analysis in our Crashes forum: http://www.sevenforums.com/crashes-d...tructions.html

Then begin working through the Troubleshooting Steps for Windows 7 starting with the hardware tests. If your SSD is still under warranty have their Support help you test it for possible RMA - we see plenty that need it.
My System SpecsSystem Spec
03 Dec 2012   #3
Mr2005

Win 7 64 bit home
 
 

i download the SF tool and it said no dump found. i followed the instuctions to create a memory dump.

since my last posting, I have been getting the following issues nearly every use of my PC;
1) BSOD
2) black screen that says I/O Error
3) message that windows explorer is shutting down
4) the computer just 'locks up" and i cant select anything. my mouse curser just spins and doesn't let me select anything.
My System SpecsSystem Spec
.


03 Dec 2012   #4
Mr2005

Win 7 64 bit home
 
 

also, my sdd drive is from OCZ. i contacted them but haven't heard back. I DL'd their diagnostic tool but it wont run on the C: drive because its the start up drive. it recommends booting from another source. when i boot from my win 7 disk, i only have the options to repair or install.

any suggestions?
My System SpecsSystem Spec
03 Dec 2012   #5
gregrocker
Microsoft MVP

 
 

Most manufacturer's HD diagnostics tests have a bootable DOS version to burn to CD or write to flash stick. I'd also do the RAM tests and any other steps in Troubleshooting Windows 7 Failure to Start.

I'm wondering if formatting was enough since it doesn't erase anything. In some cases after severe infection it's necessary to wipe the HD with Diskpart Clean Command.

Once you have the cleanest slate, take the time and care to ge t a perfect install following the best practices in Clean Reinstall - Factory OEM Windows 7 which are the same for retail.
My System SpecsSystem Spec
03 Dec 2012   #6
Mr2005

Win 7 64 bit home
 
 

I'm going through the troubleshooting list. when i get to sfc/scannow, i get:
you must be an administrator running a console session in order to use the SFC utility.
My System SpecsSystem Spec
03 Dec 2012   #7
gregrocker
Microsoft MVP

 
 

My System SpecsSystem Spec
06 Dec 2012   #8
Mr2005

Win 7 64 bit home
 
 

I ordered a new Kingston sdd drive today.
On a pure whim, I uninstalled my bitdefender Internet security. Since then, my computer is noticeably faster an no crashes freezes or other random issues in the last hour. In the last several weeks, I haven't made it past 10-15 minutes before an issue.

Could be the culprit.

Can anyone recommend a easy, basic antivirus software. I'm also running malwarebytes full protection.
My System SpecsSystem Spec
06 Dec 2012   #9
kradangel

Windows 7 x64
 
 

just use the microsoft free anti virus and be carefull on browsing the internet
My System SpecsSystem Spec
06 Dec 2012   #10
AddRAM

Windows 7 Professional x64 Service Pack 1
 
 

With MSE and malwarebytes you should be fine. Remember to scan everything you download b4 opening.
My System SpecsSystem Spec
Reply

 hardware issue or windows 7 issue




Thread Tools





Similar help and support threads
Thread Forum
Windows cannot install on this computer's hardware issue installing W7
My brother asked me to take a look at his computer because he was having issues with it. Well, he took it upon himself to fix the issues and corrupted the boot file. I couldn't fix the issue, so I saved whatever he wanted and did a fresh install of Windows 7 64 Ultimate. I get to the "completing...
Installation & Setup
Hardware issue?
My computer isn't BSOD'ing per-say, but it is crashing. It is instantly powering off as if I unplugged the battery on it. With a slowly but seemingly increasing frequency. Is this more likely a software/drivers issue or a hardware one? It's a laptop with Windows 7. About 2 years old. Does it need...
BSOD Help and Support
Possible OS issue, or hardware issue?
Howdy All. Have a weird issue with my PC, that I've about had enough of. Trying to decide whehter hardware issue, or software. I built the PC back in January. Specs are in profile. Or Below: Windows 7 64bit AMD Phenom II X4 955 Black Edition Deneb Core ASUS M4A79XTD EVO Kingston...
BSOD Help and Support
Hardware issue??
Might be, or its some kind of driver, but most likelly its time to throw this comp in the trashcan and get me a new one. Problem is that it works ok UNTIL i start a game, like FM11 or prety much any game that need the 3D accellerator. Search HP US - Search results for 'hp d4495.se-a' Its...
Hardware & Devices
windows 7 BSOD relating to hardware issue
the model for this is Aspire M7720. with the default hardware inside. Windows 7 Home Premium Intel(R) Core(TM) i7 CPU 920 @ 2.67GHz 2.67GHz 6.00GB RAM 64-bit operating system current hardware issue : intel(R) 82567LF-2 Gigabit Network Connection
BSOD Help and Support
Possible Hardware Issue?
Alright so right now this problem only happens when playing world of warcraft. After about an hour of two of playing, My computer will freeze completely and all I will see is whatever the screen was displaying just before it froze. I also get a light buzzing noise that comes from the speakers. ...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App