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Windows 7: Emachine wont start up

02 Dec 2012   #1

Windows 7 Home Premium 64 bit
Emachine wont start up

Hi, my son and i both have an Emachine E627 with Windows 7 Home Premium. My sons will no longer start up. It seems to go through the motion, you see the coloured spinning balls and then nothing. He never made a recovery disc so i used the one that i made. The files start to load and then the message Please wait stays on the screen. I have left it running for over an hour and the cursor still spins. I have tried Alt + F10 to take it to factory settings but that doesn't work. In safe mode i used system restore and took it back a couple of months. It stated Finnished but still no start up. My machine is a duplicate of his so am i right in thinking the Recovery disc for mine would work on his. Is there another way to do a factoty reset? I would be most grateful for any help

My System SpecsSystem Spec

02 Dec 2012   #2

Win7 Ultimate X64

Any disc produced on a 32 bit machine will work on any other 32 bit machine and same with 64 bit
So yes as your both using same thing it will work fine

Have u tried starting in safe mode?

You may want to consider running some hardware diagnostics such as ram hdd checker to make sure u have no physical problems
My System SpecsSystem Spec
02 Dec 2012   #3

Windows 7 Home Premium 64 bit

Thanks for the reply. Yes, Ive tried the recovery disc in safemode and i get 3 options. 1, to completely do a factory reset 2, to just reset the Operating system but leave other files intact or 3, Exit. The first 2 options do not highlight only the Exit. How do i run the hardware diagnostics? Also in safemode do i have to change the boot order from the cd/dvd drive. I thought safemode took control over everything.
My System SpecsSystem Spec

02 Dec 2012   #4

win 7 ultimate32bit, Win8.1pro wmc 32bit

Hi terryco, This won't solve your problem but will give you an insight into safe mode What is safe mode?
My System SpecsSystem Spec
02 Dec 2012   #5

Windows 7 Home Premium 64 bit

when i click f8 and Safemode all i was getting is insert a disc and press any key, now i cant even get that I now get files are loading please wait and it just freezes
My System SpecsSystem Spec
02 Dec 2012   #6

Microsoft Community Contributor Award Recipient


I would Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
Hard Drive Diagnostic Procedure
My System SpecsSystem Spec
02 Dec 2012   #7

Windows 7 Home Premium 64 bit

Thank you, Ill let you know the result
My System SpecsSystem Spec
02 Dec 2012   #8
Microsoft MVP


Here are steps for Troubleshooting Windows 7 Failure to Start which try everything possible to start Windows 7, leading up to if necessary rescuiing your files to run eMachines Full Factory Recovery or get the superior Clean Reinstall - Factory OEM Windows 7 with everything provided in the blue links.
My System SpecsSystem Spec
02 Dec 2012   #9

Windows 7 Home Premium 64 bit

Thank you. I have just been given a new Windows 7 disc and it seems to fire up ok. Its asking do i want to make a clean install on PQ Service OEM Reserved 12.GB 3.3 GB Free, System Reserved (Which is too small) or 3 Acer which has 220.8 GB 216GB Free. Obviously i need to Format the drive, but which one do i format and install the Files on. Thanks in advance for any help
My System SpecsSystem Spec
03 Dec 2012   #10
Microsoft MVP


Please read Clean Reinstall - Factory OEM Windows 7 so you understand what's involved in getting a perfect reinstall. Since you've apparently decided to do this then why not do it best?

The Recovery partition most likely will not run after reinstall. But if you want to save your emachine Recovery partition then I'd delete all but the Recovery partition during install, create a new partition for reinstall. Ignore the small boot partition which may be created alongside.

If you don't want the Recovery partition then delete all partitions and create new as shown in Steps 6-7 of Clean Install Windows 7
My System SpecsSystem Spec

 Emachine wont start up

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