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#1
Cannot get past the "Starting Windows" screen, please help!!
Just like the title says. I had used my computer a few days ago and it worked fine then the next time I tried to start it up it would just take me to the Windows error recovery screen or start windows but would never load past the starting windows screen. The error recovery menu helped me none whatsoever. I also had not previously created a restore point so it's not possible to restore my system to and earlier date when it was working properly. To make matters worse I cannot seem to locate any of the discs/software that came with the computer. If possible I would just do a system format because that looks like my only option after trying numerous fixes. The problem is I have important documents and lots of family videos that are still on the hard drive that I had not backed up externally. I'm assuming something crashed and this is what is preventing my computer from starting up properly? If anyone could provide me with some sort of insight on how I could fix this big mess it would be greatly appreciated!
Cheers.