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Windows 7: New Laptop Please Help! Problem Very Bad!!!

06 Dec 2012   #1

Windows 7 Ultimate x86
 
 
New Laptop Please Help! Problem Very Bad!!!

Hello as the title says the problem is very bad. it happened like this. i bought a new laptop dell inspiron 8 gb ram 2.5 ghz processor and intel hd family 4000 or whatever graphics. it was 64 bit (which i do not like) so i downgraded from 64 to 32 bit. (by clean installation). when setup was complete i saw that there was no aero theme and i rated my computer and it said that graphics card are bad. then i checked the graphics memory. it was converted to intel sand or something like it changed from hd family to sand something. any help?


My System SpecsSystem Spec
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06 Dec 2012   #2

Win7 Ultimate X64
 
 

Why would you downgrade to 32 bit ????????????

You have bought a machine with 8GB of ram and changed it so you will not be able to even use half of it

If you want my advice get rid of 32 bit and get 64 bit back on there, depending on how you changed it to 32 you may still be able to recover it to factory
My System SpecsSystem Spec
06 Dec 2012   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

I agree, put it back as it was when you bought it. Windows 7 64bit is fine, most of us here at the forum use it daily.
My System SpecsSystem Spec
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06 Dec 2012   #4

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by Sonic123 View Post
it was 64 bit (which i do not like)
What presumes you to believe that 32-bit is better? The specifications of your laptop are more than adequate to efficiently run under 64-bit. What you did is like owning a performance vehicle and fueling it with 87 octane gasoline, when it costs the same as 93 octane.

Go back to 64-bit and enjoy Aero.
My System SpecsSystem Spec
06 Dec 2012   #5

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

The first thing that comes to mind is have you updated all the drivers off of the drivers disk that came with the lappy? If you didn't get this disk then go to the mfr's website and please down load all the needed drivers. As others mentioned we wished we could have worked with you before down grading but you have two options, keep the 32 bit and give up over half the factory ram on the machine or go back and clean install the 64 bit version. Either way there are a whole slew of needed drivers for the laptop that must be loaded and I hope your unit came with these on a disk?
My System SpecsSystem Spec
06 Dec 2012   #6
Microsoft MVP

 

You won't be able to run Dell Windows 7 PC Restore because it wipes away the F8 hotkey to run it when you Clean Reinstall.

So you'll need to download and burn the 64 bit for your licensed version to Clean Reinstall - Factory OEM Windows 7. Pay close attention to the tools and methods given to get and keep a perfect install, especially how drivers are handled in Windows 7.
My System SpecsSystem Spec
07 Dec 2012   #7

Windows 7 Ultimate x86
 
 

Thank you for all the replies but i know that it was my mistake. so what do i do now? i got a black windows 7 disk it it said operating system. already installed on Ur computers. this software is already installed on your computer, use this dvd only to reinstall the operating system or drivers.
support for these products is provided by dell.

after this i inserted it in the laptop but on restart it did not detect it. in my computer it also did not detect it. the main problem is that my graphic cards downgraded from hd 4000 family to sandybridge. can anyone tell me how to use the disk?

My System SpecsSystem Spec
07 Dec 2012   #8

Win7 Ultimate X64
 
 

If the disc is a win 7 install disc you will need to boot from it when you turn comp on, you can change boot order in bios do this or by pressing F8 on power up for one time selection
My System SpecsSystem Spec
07 Dec 2012   #9

Windows 7 Professional x64 Linux Mint 16
 
 

Quote   Quote: Originally Posted by Sonic123 View Post
Hello as the title says the problem is very bad. it happened like this. i bought a new laptop dell inspiron 8 gb ram 2.5 ghz processor and intel hd family 4000 or whatever graphics. it was 64 bit (which i do not like) so i downgraded from 64 to 32 bit. (by clean installation). when setup was complete i saw that there was no aero theme and i rated my computer and it said that graphics card are bad. then i checked the graphics memory. it was converted to intel sand or something like it changed from hd family to sand something. any help?


Why do you say you don`t like 64 bit.

32 bit and 64 bit are the same thing. ( You all know what I mean )
My System SpecsSystem Spec
07 Dec 2012   #10

Microsoft Community Contributor Award Recipient

Windows 7 Ultimate 64
 
 

Sonic123,
First off welcome to SevenForums we're all here to help and offer sound advice. As mentioned above please change the boot order to list the CD/DVD drive as the first boot device then tell us if the Dell Windows 7 disk reads. Please consider moving back to 64 bit....the major reason is it will allow access to all of your 8 gb of ram installed making this set up much much faster in everyday use. Windows 7 32 bit will only allow a slightly smaller than 4 gb normally around the 3.4-3.6gb range and you'll lose the function of the balance and what a waste that will be. Please note that the Dell disk should also have needed drivers for the mobo, intel chip set, graphics, communications and other vital systems.....don't forget to load these and a quick visit to Dell's site will provide you access to the latest versions of these drivers and they can be downloaded from Dell's support website. Let us know if you are able to get into the bios and change the boot order. Good luck and remember no harm has been done and all the work ahead for you will be a great learning experience.
My System SpecsSystem Spec
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 New Laptop Please Help! Problem Very Bad!!!




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