Sorry, I'll try to clarify, and please know that I do have extensive experience with Word templates and customizing. It also doesn’t matter what Word function I’m trying to assign the keystroke to, I’m getting the same result.
What I should also explain is that I’m not even getting OFF the “Customize Keyboard” menu. While hitting the keystroke on the Customize Keyboard menu nothing goes into the “Press new shortcut key:” box. It’s like Word (or any other app) never even receives the keystroke.
I’m hoping to have time this week to check into the Dell programs that came preloaded, the system management type of stuff, or other things that might be loading at startup. Maybe one of those uses and is intercepting (for lack of a better word) that particular keystroke. It may end up being useless for anyone but Dell users but I’ll post back if I find anything.
Love that icon George!