| Windows 7: Windows Explorer icon in notifications area |
08 Dec 2012
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#1 | | Windows 7 Ultimate x86 SP1 |
Windows Explorer icon in notifications area I have attached a picture for reference. Ever since I got a BSOD a couple nights ago, my PC was acting really weird. For instance my Aero was not working right and I kept getting this weird lock icon on my notifications area whenever I startup my PC. I hover over it and it says Windows Explorer and then when I try and click the icon it disappears and then reappears again. I scanned for any viruses and used Malwarebytes' Anti-Malware but found nothing. Any ideas on how to get rid of it? | My System Specs |
| Computer type PC/Desktop OS Windows 7 Ultimate x86 SP1 CPU AMD Phenom II X4 955BE 3.7Ghz Motherboard BIOSTAR A880G+ Memory 4GB DDR3 1333Mhz Graphics Card GTX 560 Monitor(s) Displays ASUS VE228H Screen Resolution 1920x1080 PSU Raidmax RX-500AF Case Coolermaster 430 Elite Cooling Zerotherm FZ120 Hard Drives SanDisk SSD 128GB, Seagate Barracuda 7200 160GB Browser Firefox |
08 Dec 2012
|
#2 | | |
have you tried a 'system restore' to a point before this situation occurred? | My System Specs | | System Manufacturer/Model Number SALEON model 2.2b OS win7 ultimate 32bit CPU core2 Extreme QX6850-OCd to 3.15 GHz Motherboard ASUS P5G41-M LE Memory 4 GB Graphics Card NVidia 8600 GT Monitor(s) Displays 23" acer PSU 500W Thermaltake Case mini tower Hard Drives one SATA 250GB partitioned equally in half
one SATA 160GB-internal storage |
08 Dec 2012
|
#3 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
Hello Sixty, and welcome to Seven Forums.
You might see if resetting the notification area icons may help with this. Notification Area Icons - Reset
Hope this helps, 
Shawn | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
08 Dec 2012
|
#4 | | Windows 7 Ultimate x86 SP1 |
It looks like I have solved the issue. And it has nothing to do with resetting the notifications but something to do with actual virus/hidden threats. When I scanned with Malwarebytes software, I only did a quick scan which only scans important areas. This time I did a full scan of C:\ and the program brought up 12 hidden rootkit and trojan related threats within places I have never seen before. I removed them and did a reboot, lock icon disappears. I dont know what happened when that BSOD came on since I wasn't on a web browser at the time and I recently installed a fresh copy of Win 7, whatever it was its now dealt with and my Aero is back to normal... | My System Specs | | Computer type PC/Desktop OS Windows 7 Ultimate x86 SP1 CPU AMD Phenom II X4 955BE 3.7Ghz Motherboard BIOSTAR A880G+ Memory 4GB DDR3 1333Mhz Graphics Card GTX 560 Monitor(s) Displays ASUS VE228H Screen Resolution 1920x1080 PSU Raidmax RX-500AF Case Coolermaster 430 Elite Cooling Zerotherm FZ120 Hard Drives SanDisk SSD 128GB, Seagate Barracuda 7200 160GB Browser Firefox |
08 Dec 2012
|
#5 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
That's great news sixty. You should continue to do a full scan of your system each day for the next few days to help make sure you are still clean.
Personally, with rootkits, I would recommend a scorched Earth approach to format and reinstall to be safe. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
08 Dec 2012
|
#6 | | Windows 7 Ultimate x86 SP1 |

Quote: Originally Posted by Brink That's great news sixty. You should continue to do a full scan of your system each day for the next few days to help make sure you are still clean.
Personally, with rootkits, I would recommend a scorched Earth approach to format and reinstall to be safe. Well, my mistake. Its not gone after all. When I shut down the PC and turn it on again, the lock icon appears. If I reboot, it does not show up on startup. Again I looked into the notifications area menu and it says Windows Explorer next to it. Except, this time when I click the icon it disappears completely but shows up anytime I shut down and start again. I did countless full scans and found nothing. Should I just ignore it or should I go into safe mode and scan again?
Also, my antivirus keeps picking up a rogue scanner from C:\Windows\System32\svchost.exe, any ideas here? I have attached a picture for reference.
Last edited by sixty01; 08 Dec 2012 at 08:09 PM..
| My System Specs | | Computer type PC/Desktop OS Windows 7 Ultimate x86 SP1 CPU AMD Phenom II X4 955BE 3.7Ghz Motherboard BIOSTAR A880G+ Memory 4GB DDR3 1333Mhz Graphics Card GTX 560 Monitor(s) Displays ASUS VE228H Screen Resolution 1920x1080 PSU Raidmax RX-500AF Case Coolermaster 430 Elite Cooling Zerotherm FZ120 Hard Drives SanDisk SSD 128GB, Seagate Barracuda 7200 160GB Browser Firefox |
08 Dec 2012
|
#7 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
I'd personally recommend to do a clean reinstall of Windows. | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
08 Dec 2012
|
#8 | | Windows 7 Ultimate x86 SP1 |

Quote: Originally Posted by Brink I'd personally recommend to do a clean reinstall of Windows. Should I really? I'm not having any problems with my system so far, but is it really recommended? | My System Specs | | Computer type PC/Desktop OS Windows 7 Ultimate x86 SP1 CPU AMD Phenom II X4 955BE 3.7Ghz Motherboard BIOSTAR A880G+ Memory 4GB DDR3 1333Mhz Graphics Card GTX 560 Monitor(s) Displays ASUS VE228H Screen Resolution 1920x1080 PSU Raidmax RX-500AF Case Coolermaster 430 Elite Cooling Zerotherm FZ120 Hard Drives SanDisk SSD 128GB, Seagate Barracuda 7200 160GB Browser Firefox |
09 Dec 2012
|
#9 | | 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise Texas |
When it comes to rootkits that come back, then oh yeah. You don't want some malicious rootkit/virus that could be running in the background on your computer doing who knows what.
For example, performing illegal activities from your computer, stealing your passwords, bank account info, email account info, etc.... | My System Specs | | Computer type PC/Desktop System Manufacturer/Model Number Self built custom OS 64-bit Windows 7 Ultimate SP1 & Windows 8 Enterprise CPU Intel i7-3930K 3.2 Ghz (O/C 4 Ghz) Motherboard ASRock X79 Extreme11 Memory 32 GB (8GBx4) G.SKILL DDR3 Quad PC3-19200 2400MHz Graphics Card Sapphire HD5870 Eyefinity 6 2GB Sound Card SB Recon 3Di Integrated Chip Monitor(s) Displays 3x 27" Asus VE278Q Screen Resolution 1920x1080 Keyboard Logitech Cordless Desktop MX 5500 Revolution Mouse Logitech Cordless Desktop MX 5500 Revolution PSU OCZ Series Gold OCZZ1000M 1000W Case Thermaltake Level 10 GT Snow Edition Cooling Corsair Hydro H100 Hard Drives 256GB OCZ Vector
160GB OCZ RevoDrive X2
2 x 1TB Samsung HDD HD154UI SATA Internet Speed 50 Mb/s Download and 2 Mb/s Upload Other Info Microsoft LifeCam Cinema
Lite-On iHBS212 12x BD Writer
Samsung CLX-3175FW Printer
Netgear WNDR3800 Router
Motorola SBG6580 Cable Modem
2x APC Back-UPS XS 1500 |
09 Dec 2012
|
#10 | | Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) Adelaide |
Backup HDD Image If you do a clean reinstall of Windows, immediately create a backup HDD image.
Once you have reinstalled your programs, create another backup HDD image.
Create your images before you start surfing the Internet or playing online games. | My System Specs | | System Manufacturer/Model Number n/a OS Windows 7 Ultimate SP1 (64 bit), Windows XP SP3, Linux Mint 14 MATE (64 bit) CPU AMD Phenom II x6 1055T, 2.8 GHz Motherboard ASRock 880GMH-LE/USB3 Memory 8GB DDR3 1333 G-Skill Ares F3-1333C9D-8GAO (4GB x 2) Graphics Card ATI Radeon HD6450 Sound Card Realtek? Monitor(s) Displays Samsung S23B350 Screen Resolution 1920x1080 Mouse Wired Optical Case Tower Hard Drives Western Digital 1 TB (SATA), Western Digital 1.5 TB (SATA), Western Digital 2 TB (SATA) Internet Speed DSL Other Info Ubuntu 10.04 (64 bit) replaced with Linux Mint 14 MATE (64 bit) - 2013-01-14
RAM & Graphics Card Upgraded - 2013-01-13
Monitor Upgraded - 2012-04-20
System Upgraded - 2011-05-21, 2010-07-14
HDD Upgraded - 2010-08-11, 2011-08-24 Windows Explorer icon in notifications area problems? All times are GMT -5. The time now is 10:42 PM. | |