Quote: Originally Posted by blanchflower
OK, my OS is Windows 7 64-bit. Recently when I started my computer, a message pops up which reads, "The exception unknown software exception (0x40000015) occured in the application at location 0x0029fa4d. Click OK to terminate the program."
The funny thing is, once I click OK, my laptop seems to be working fine. However this is an irritating pop up and does anyone here have any idea what this means? I seem to be getting this pop up when I removed a few toolbars from Internet Explorer. Before this, I had no problems whatsoever, so I suspect that this has got to do with my Internet Explorer.
Please advise! Thanks!
The 0x40000015 error may be caused by windows system files damage. There can be many events which may have resulted in the system files errors. An incomplete installation, an incomplete uninstall, improper deletion of applications or hardware. It can also be caused if your computer is recovered from a virus or adware/spyware attack or by an improper shutdown of the computer. All the above activities may result in the deletion or corruption of the entries in the windows system files. This corrupted system file will lead to the missing and wrongly linked information and files needed for the proper working of the application.
Advanced Computer User Solution (manual update):
1) Start your computer and log on as an administrator.
2) Click the Start button then select All Programs, Accessories, System Tools, and then click System Restore.
3) In the new window, select "Restore my computer to an earlier time" option and then click Next.
4) Select the most recent system restore point from the "On this list, click a restore point" list, and then click Next.
5) Click Next on the confirmation window.
6) Restart the computer when the restoration is finished.
If the above doesn't solve the problem, use the instructions in the following link; Disk Check