Multiple problems with laptop

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  1. Posts : 19
    Windows 7 Ultimate 32bit
       #1

    Multiple problems with laptop


    Hi. I have a windows 7 ASUS laptop less than a year old.

    Recently a couple of strange things have happened on my laptop. not huge problems but rather annoying. Firstly, every time I click on a link on the internet it opens it up in a new link and don't want that. Secondly, every now and again the screen goes blank only seconds after I have stopped using the mouse like it would if I had left it for 5 minutes or so which needs me to wiggle the mouse again.

    If someone could help me I would really appreciate it.

    Thanks!

    Matt
      My Computer


  2. Posts : 19
    Windows 7 Ultimate 32bit
    Thread Starter
       #2

    Oh. Another thing i forgot to mention. sometimes when i click on link it opens up another tab to "www.uwavou.com" which i have no clue what it is. please someone help
      My Computer


  3. Posts : 17,322
    Win 10 Pro x64
       #3

    matthewthebrave said:
    Oh. Another thing i forgot to mention. sometimes when i click on link it opens up another tab to "www.uwavou.com" which i have no clue what it is. please someone help
    I'm pretty sure you are infected, try a full scan with the free version of malwarebytes.

    Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

    If you are having trouble installing it, you may have to switch to safe mode with networking to get it installed and updated.

    Advanced Boot Options

    You can run a full scan in safe mode if you have to, it is recommended to run it from the desktop though.

    Our security experts will be along with more specific and knowledgeable help for you.
      My Computer


  4. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #4

    Virus and spyware, malware is my guess. When you have spyware, malware or a virus, this is typical behavior of such an infection of a computer system.
      My Computer


  5. Posts : 2,963
    Windows 7 Professional SP1 64-bit
       #5

    It is a virus that causes www.ewavou.com to be brought up. The virus could also play a role in your other problems. Run malwarebytes as suggested.

    You can get an update tool for malwarebytes by clicking the following link. With it, you do not need internet excess on the infected computer to updare malwarebytes or use it in cases when you have internet, but malwarebytes won't update for some reason.

    http://data.mbamupdates.com/tools/mbam-rules.exe
      My Computer

  6.    #6

    Could possibly also be corruption from using the preinstalled OS which is larded with sponsored crapware and useless duplicate utiltiies which have better versions built into Win7. THis is why most tech enthusiasts choose to Clean Reinstall - Factory OEM Windows 7.

    At the minimum after doing the Malware scan I'd Clean Up Factory Bloatware
      My Computer


  7. Posts : 19
    Windows 7 Ultimate 32bit
    Thread Starter
       #7

    Thanks guys. I'm going to do a scan when I get back this afternoon. I'l then post the results. So if I'm infected, what does this mean happening to my PC? I know that may seem basic but I have never had a virus before.
      My Computer


  8. Posts : 19
    Windows 7 Ultimate 32bit
    Thread Starter
       #8

    Here is a screenshot of the results from the malware bites scan.

    View image: Capture
      My Computer


  9. Posts : 4,751
    Windows 7 Home Premium 32-Bit - Build 7600 SP1
       #9

    matthewthebrave said:
    Here is a screenshot of the results from the malware bites scan.

    View image: Capture
    Did you check the box at the left and hit the Remove button at the bottom? That should get rid of them.
      My Computer


  10. Posts : 25,847
    Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
       #10
      My Computer


 
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