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Windows 7: Multiple problems with laptop


10 Dec 2012   #1

Windows 7 Ultimate 32bit
 
 
Multiple problems with laptop

Hi. I have a windows 7 ASUS laptop less than a year old.

Recently a couple of strange things have happened on my laptop. not huge problems but rather annoying. Firstly, every time I click on a link on the internet it opens it up in a new link and don't want that. Secondly, every now and again the screen goes blank only seconds after I have stopped using the mouse like it would if I had left it for 5 minutes or so which needs me to wiggle the mouse again.

If someone could help me I would really appreciate it.

Thanks!

Matt

My System SpecsSystem Spec
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10 Dec 2012   #2

Windows 7 Ultimate 32bit
 
 

Oh. Another thing i forgot to mention. sometimes when i click on link it opens up another tab to "www.uwavou.com" which i have no clue what it is. please someone help
My System SpecsSystem Spec
10 Dec 2012   #3

Microsoft Community Contributor Award Recipient

Windows 7 Pro 64 SP1
 
 

Quote   Quote: Originally Posted by matthewthebrave View Post
Oh. Another thing i forgot to mention. sometimes when i click on link it opens up another tab to "www.uwavou.com" which i have no clue what it is. please someone help
I'm pretty sure you are infected, try a full scan with the free version of malwarebytes.

Malwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computer

If you are having trouble installing it, you may have to switch to safe mode with networking to get it installed and updated.

Advanced Boot Options

You can run a full scan in safe mode if you have to, it is recommended to run it from the desktop though.

Our security experts will be along with more specific and knowledgeable help for you.
My System SpecsSystem Spec
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10 Dec 2012   #4

Windows 7 Ultimate 64 bit
 
 

Virus and spyware, malware is my guess. When you have spyware, malware or a virus, this is typical behavior of such an infection of a computer system.
My System SpecsSystem Spec
10 Dec 2012   #5

Windows 7 Professional SP1 64-bit
 
 

It is a virus that causes www.ewavou.com to be brought up. The virus could also play a role in your other problems. Run malwarebytes as suggested.

You can get an update tool for malwarebytes by clicking the following link. With it, you do not need internet excess on the infected computer to updare malwarebytes or use it in cases when you have internet, but malwarebytes won't update for some reason.

http://data.mbamupdates.com/tools/mbam-rules.exe
My System SpecsSystem Spec
10 Dec 2012   #6
Microsoft MVP

 

Could possibly also be corruption from using the preinstalled OS which is larded with sponsored crapware and useless duplicate utiltiies which have better versions built into Windows 7. THis is why most tech enthusiasts choose to Clean Reinstall - Factory OEM Windows 7.

At the minimum after doing the Malware scan I'd Clean Up Factory Bloatware
My System SpecsSystem Spec
12 Dec 2012   #7

Windows 7 Ultimate 32bit
 
 

Thanks guys. I'm going to do a scan when I get back this afternoon. I'l then post the results. So if I'm infected, what does this mean happening to my PC? I know that may seem basic but I have never had a virus before.
My System SpecsSystem Spec
12 Dec 2012   #8

Windows 7 Ultimate 32bit
 
 

Here is a screenshot of the results from the malware bites scan.

View image: Capture
My System SpecsSystem Spec
12 Dec 2012   #9

Windows 7 Home Premium 32-Bit - Build 7600 SP1
 
 

Quote   Quote: Originally Posted by matthewthebrave View Post
Here is a screenshot of the results from the malware bites scan.

View image: Capture
Did you check the box at the left and hit the Remove button at the bottom? That should get rid of them.
My System SpecsSystem Spec
12 Dec 2012   #10

Windows 7 Pro. 64/SP-1
 
 

My System SpecsSystem Spec
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 Multiple problems with laptop




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