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Windows 7: Windows will not load and crashes on startup repair


12 Dec 2012   #1

Windows 7 home premium
 
 
Windows will not load and crashes on startup repair

Hello i would appreciate all the help i can get. I have an acer aspire 5742 laptop. I was running windows 7. I do not have a disc as it was already loaded onto laptop that was a gift. Machine was running ok, it would overheat from time to time as i think the battery was on its way out, anyway thats not the problem. 2 days ago it switched itself off, when i tried to reboot i got a screen saying windows failed to start with options to -launch startup repair or - start windows normally.
when i choose start startup repair it says in grey at bottom of screen loading windows files then it goes to a black screen and freezes.
If i choose start windows normally it says starting windows and logo appears, then it just crashes. Please help me.

My System SpecsSystem Spec
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12 Dec 2012   #2

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

What is on the crash screen?
Boot into advanced boot options Advanced Boot Options
and select :
Disable Automatic Restart on System Failure
Prevents Windows 7 from automatically restarting if an error causes Windows 7 to fail. Choose this option only if Windows 7 is stuck in a loop where Windows 7 fails, attempts to restart, and fails again repeatedly.

Now crash information stays on your screen.
My System SpecsSystem Spec
12 Dec 2012   #3

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Overheating is not a good thing! Can be caused by dust or thermal paste on cpu not fitted nicely anymore. Don't put laptop on a blanket so ventilation is fine. It isn't too hot now?

windows recovery environment should boot in case of problems (normally). Unless:
  • faulty memory
  • faulty harddisk
  • faulty mainboard
  • virus
  • etc
first test your harddisk. Then memory. Do you have a Windows 7 system repair disc (64 bits)? Do you have a Windows 7 install dvd (64bits)? You can create a system repair disc on another Windows 7 machine.
My System SpecsSystem Spec
.


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 Windows will not load and crashes on startup repair




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