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Windows 7: Computer goes into sleep mode, then immediately restarts.


24 Dec 2012   #1
BenQz

Windows 7 Ultimate x64
 
 
Computer goes into sleep mode, then immediately restarts.

My computer has been little weird lately. When I'm doing almost nothing, and computer is basically under 0% stress ( reading FB for example ) it's okay, but soon as I start some program, and the computer goes under stress ( fans start to go faster ) it kind of 'freezes' for sec, then continues.

This hasn't really bothered me so much until today.

I Was playing League of Legends and the game ( match ) was loading. My fans were running very lightly, even thought it was loading ( I have putted the fan speeds to slowest from Asrock autotuner about 3 months ago, not a one problem has occurred until recently this weirdness ). Anyway the moment when the match was about to start, first my fans went crazy, then the screen went black, fans slowed down, and it said " computer going to sleep " or something. Then few seconds later it shutdown and restarted. This same thing happen'd 2-3 times in row, when I was trying to get back to the game. Now I'm here writing this and running a virus check. It seems like it doesn't crash until I open up some heavy program.

Anyways, I got some Minidumps. I'm hoping you could analyze them and check if you can find any reason for this.

My specs are in my profile.

Thanks in advance !

- BenQ




Attached Files
File Type: rar dumps.rar (88.8 KB, 9 views)
My System SpecsSystem Spec
.

24 Dec 2012   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I can't read rar. It does sound like a overheating problem. Use a program like this.
Open Hardware Monitor - CNET Download.com

Remove the over clock and see if you still have the same problem.
My System SpecsSystem Spec
24 Dec 2012   #3
BenQz

Windows 7 Ultimate x64
 
 

Its not overheating. I'm 90% sure of it. I have many programs to measure temperatures because I have OC'd my cpu to 4,2 ghz. If some1 could just read the dump files and analyze them .

Btw this happened again like 15 minutes ago. I think its caused by League of Legends, which is very uncommon.
My System SpecsSystem Spec
.


24 Dec 2012   #4
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

It looks like you may need to update your Virtu Program it seems to be what is causing the blue screen

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8006df94e0, fffff880033cfe40, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
Probably caused by : VirtuWDDMy.sys ( VirtuWDDM+8e40 )

Followup: MachineOwner
---------
Here is a Lint to their site: lucidlogix with GPU Solution
My System SpecsSystem Spec
24 Dec 2012   #5
BenQz

Windows 7 Ultimate x64
 
 

Damn! I installed latest software from the link and replaced it with old one. My computer worked fine until this moment ( Worked fine about 5h, including few League of Legends matches ).

But few minutes ago, when I was just about to finish League of Legends match loading screen, all were summoners at 100% and match was starting to begin - it happen'd, my computers shuts down.

This is really starting to annoy me, not to talk about what this kind of shutting down can do to my computer. Could some part of my computer be broken? like my graphics card? I still have more than one year of warranty...

I also have dump file from the last crash. There could be something to find out solution.

Thanks in advance!

- BenQ

HEY. I checked my event viewer and found that this error was there / causing it: 0x00000116


Attached Files
File Type: rar 122512-6988-01.rar (31.3 KB, 6 views)
My System SpecsSystem Spec
26 Dec 2012   #6
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Unfortunately it is the same error as before even the same driver:

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cd594e0, fffff88007370e40, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\VirtuWDDM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for VirtuWDDM.sys
*** ERROR: Module load completed but symbols could not be loaded for VirtuWDDM.sys
Probably caused by : VirtuWDDM.sys ( VirtuWDDM+8e40 )

Followup: MachineOwner
---------

3: kd> !analyze -v
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa800cd594e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff88007370e40, The pointer into responsible device driver module (e.g. owner tag).
Arg3: ffffffffc000009a, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000004, Optional internal context dependent data.

Debugging Details:
------------------
But I will point you to this thread: 0x116 Stop trouble shooting
Follow the steps outlined here for trouble shooting and hopefully it will help you figure out what is going on.
My System SpecsSystem Spec
26 Dec 2012   #7
BenQz

Windows 7 Ultimate x64
 
 

Hey again,

I did some research with "Probably caused by : VirtuWDDM.sys" on google. Found out that few people had the exact same bugcheck that you just wrote to me. One has solved it by totally uninstalling the Virtu program and making sure there were no virtu.sys in windows drivers folder. I did the same, and made sure there wasn't no virtu.sys in the folder.

Got my hopes up for while, but here I am again, the damn computer still shuts down. I would really like to see what the minidump now tells us, when there is no virtu.sys? Next Im going to try the 0x116 trouble shooting...

Link of the dump file with virtu and virtu.sys being uninstalled: 122712-7066-01.rar
My System SpecsSystem Spec
27 Dec 2012   #8
Dsprague

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok So after looking at these most recent crash dumps it appears that it it s you Nvidia drivers that is causing the crashes
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800c1462e0, fffff88008fd9b10, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
Probably caused by : nvlddmkm.sys ( nvlddmkm+993b10 )

Followup: MachineOwner
---------
Looking at the time stamp on the driver it seems it was updated in November of this year, I would advise removing the Nvidia drivers completely and then reinstalling them from the Nvidia website.
My System SpecsSystem Spec
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 Computer goes into sleep mode, then immediately restarts.




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