Computer will not boot normally, must use safe mode

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  1. Posts : 14
    WINDOWS 7 HOME PREMIUM 64bit
       #1

    Computer will not boot normally, must use safe mode


    I've been having this problem for awhile now, and while the problem did subside because I used system restore, the problem has found its way back again.

    Whenever I would boot my computer, the splash screen would hang and would not move onto the password screen. I would then have to restart my computer and activate safe mode so I can access system restore, find a restore point and go back to how it was earlier. I know for a fact that the Windows updates have been the key problem here, so I always backtrack a few system restores before that.

    Now, the problem has come back and my restore points are ALL GONE. As I'm typing this, I am running SFC /SCANNOW, and here is the message that comes up at the end:

    WINDOWS RESOURCE PROTECTION DID NOT FIND ANY INTEGRITY VIOLATIONS.

    What does this mean?

    Also, I cannot access system protection. On the System page, there are only three options, when there should be four. What is going on here? If I try to restart my computer without safe mode, it will just hang again.

    Thank you in advance.
      My Computer


  2. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #2

    It could very well be that there is a problem with the startup programs. Disable them all (for a test) in msconfig >startup button. If that works, you have to disable them one by one to find the culprit. Very often it is the AV program that plays acts like this.
      My Computer


  3. Posts : 2,240
    Windows 7 Ultimate 64 bit
       #3

    It could also be a virus or some type of malware, torjan or worm hidden in the system. Then you would need to run your antivirus and malware software in safemode.
      My Computer


  4. Posts : 14
    WINDOWS 7 HOME PREMIUM 64bit
    Thread Starter
       #4

    whs - Okay, i'll look into that.
    bassfisher6522 - Okay, I'll look into that too. This whole time I haven't thought about using some sort of anti-virus. Currently running Malware Bytes. Will post up the results soon.
      My Computer

  5.    #5

    Work through these other steps for Troubleshooting Windows 7 Failure to Boot.

    Everything possible to start Win7 is included, leading up to if necessary rescuiing your files to run Factory Recovery or Clean Reinstall.
      My Computer


  6. Posts : 14
    WINDOWS 7 HOME PREMIUM 64bit
    Thread Starter
       #6

    Okay, this might be promising. After opening my system restore page, i find this:

    System restore does not appear to be functioning correctly on this system.

    A Volume System Copy Service component encountered an unexpected error. Check the Application event log for more information (0x80042302)

    What does this mean?
      My Computer

  7.    #7

    It could be System file corruption, related or not.

    Try SysRestore from System Recovery Options, followed by SFC /SCANNOW : Run in Command Prompt at Boot
      My Computer


  8. Posts : 14
    WINDOWS 7 HOME PREMIUM 64bit
    Thread Starter
       #8

    gregrocker said:
    It could be System file corruption, related or not.

    Try SysRestore from System Recovery Options, followed by SFC /SCANNOW : Run in Command Prompt at Boot
    There are no system restore points. There were a few days ago, but now they all disappeared! I dont have a boot CD.

    I'm going to try the three startup repair and reboot and let you know if anything changes.
      My Computer

  9.    #9

    Did you try running it from DVD or Repair CD as opposed to onboard WinRe which itself may be corrupt?
      My Computer


  10. Posts : 14
    WINDOWS 7 HOME PREMIUM 64bit
    Thread Starter
       #10

    gregrocker said:
    Did you try running it from DVD or Repair CD as opposed to onboard WinRe which itself may be corrupt?
    I dont have a DVD or Repair CD. Thanks a lot, HP.
      My Computer


 
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