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Windows 7: HP computer does not boot

24 Dec 2012   #1
darts592

Windows 7 Home Premium 64 Bit
 
 
HP computer does not boot

My computer right now will not boot up. Specifically, it will reach the part where the flag begins to form on the loading screen and just as the red and green dots touch, the computer will restart and begin the process again. I cannot boot in any safe mode.

I have the option to access the recovery console which I did. In I have tried startup repair and it told me it was unable to automatically fix my problem. It specified error 0x3712 and indicated that a driver or hardware change could cause this problem. The error is startup repair is offline. Next, I ran chkdsk /r on that partition and it reported no errors. Then, I tried to run sfc /scannow /offbootdir=C:\ /offwindir=C:\windows but it returns "Windows Resource protection could not perform the requested operation.".

Please help as I am unsure what to do now. I can supply more information if needed.


My System SpecsSystem Spec
.

24 Dec 2012   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Is this a laptop?
My System SpecsSystem Spec
24 Dec 2012   #3
darts592

Windows 7 Home Premium 64 Bit
 
 

No this is a desktop.
My System SpecsSystem Spec
.


24 Dec 2012   #4
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

Can you fill in your system specs in your user profile area?
My System SpecsSystem Spec
24 Dec 2012   #5
darts592

Windows 7 Home Premium 64 Bit
 
 

I have done that now.
My System SpecsSystem Spec
24 Dec 2012   #6
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

I'm scratching my head, you say you can't boot up or get into safe mode but your able to run cmd line in the cmd prompt. So if you can't boot up, how are you able to run cmd prompt?

Have your tried restarting the computer and as soon as it starts to flash anything on the screen, repeatedly tap the F8 key. This should get you into the advance menu.
My System SpecsSystem Spec
24 Dec 2012   #7
darts592

Windows 7 Home Premium 64 Bit
 
 

I'm sorry for not clarifying. Currently when I power-up, I have the option to enter the recovery console or boot windows normally. In the recovery console, I am prompted to select a language, keyboard layout, and then log-in with an account. After that, I am allowed to use Startup-repair, system recovery, system restore, memory diagnostic, or CMD.


Edit:
Some additional info:
I have 1 hard disk split into 3 partitions. The main partition is the one that cannot boot. One partition is the HP recovery one but this computer came pre-installed with vista and had a free 7 upgrade later. The 3rd partition though has Windows 8 and I can boot into that one just fine.
My System SpecsSystem Spec
24 Dec 2012   #8
Lance1

Windows 7 Ultimate
 
 

When you are in the recovery console, have you tried to set system restore to a point prior to this issue?
My System SpecsSystem Spec
24 Dec 2012   #9
darts592

Windows 7 Home Premium 64 Bit
 
 

I have. However, the system restore utility says it does not find any restore points.
My System SpecsSystem Spec
24 Dec 2012   #10
Lance1

Windows 7 Ultimate
 
 

Whats the make and model of your system?
My System SpecsSystem Spec
Reply

 HP computer does not boot




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