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#1
Unable to shut down computer without it freezing
I've been having troubles with my HP Pavilion dv5 laptop for a couple years because when it goes to sleep, it locks and will not respond to anything. I've had to force a shut down by pulling out the battery every time it goes into sleep mode.
Now, when I try to turn off my computer it says "Shutting down" for hours until it goes to sleep and locks. I haven't been able to shut down my computer normally for about a month, and I'm afraid excessive hibernation and forced shut downs will cause harm in the long run.
Does anyone know how to help me? I checked the "Performance Information and Tools" advanced options to see if there was a program making it not shut down, but I found nothing. Please help me!
Thanks! I appreciate any suggestions. :)