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Windows 7: Unable to set user settings for administrators or unknown users

01 Jan 2013   #11
UsernameIssues

W7 Pro SP1 64bit
 
 

I'll ask other members what to try next.


My System SpecsSystem Spec
.
01 Jan 2013   #12
Matlet

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by UsernameIssues View Post
I'll ask other members what to try next.
Thank you for staying with me, I'll be waiting right here.
My System SpecsSystem Spec
01 Jan 2013   #13
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Matlet,

Before we continue, could you please clarify what you're trying to achieve? From what I understand, you're trying to set parental controls from a standard user account which isn't possible, but I may have misunderstood you.

Tom
My System SpecsSystem Spec
.

02 Jan 2013   #14
Matlet

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hello Matlet,

Before we continue, could you please clarify what you're trying to achieve? From what I understand, you're trying to set parental controls from a standard user account which isn't possible, but I may have misunderstood you.

Tom
Greetings, you misunderstood I'm afraid. I am trying to set parental controls from an administrator account to a standard user account, but it fails to apply.
My System SpecsSystem Spec
02 Jan 2013   #15
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Matlet,

Thanks for clearing that up for me.

Could you run this in command prompt please:

net users {username}

Where {username} is the username of the account you are trying to enforce parental controls on, e.g. net users Tom.

Then copy the output into your next post please.

Tom
My System SpecsSystem Spec
03 Jan 2013   #16
Matlet

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hello Matlet,

Thanks for clearing that up for me.

Could you run this in command prompt please:

net users {username}

Where {username} is the username of the account you are trying to enforce parental controls on, e.g. net users Tom.

Then copy the output into your next post please.

Tom
Strangely enough, I was unable to find command prompt on the administrator account that I want to set parental controls from to another account. I am not a newbie with computers, and trust me when I say, I was unable to locate cmd. Help, what's going on?
My System SpecsSystem Spec
03 Jan 2013   #17
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hi Matlet,

System Look

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:
    :filefind
    cmd.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Tom
My System SpecsSystem Spec
05 Jan 2013   #18
Matlet

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hi Matlet,

System Look

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Copy the content of the following codebox into the main textfield:
    Code:
    :filefind
    cmd.exe
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

Tom
SystemLook 30.07.11 by jpshortstuff
Log created at 14:39 on 05/01/2013 by Min
Administrator - Elevation successful
WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.
========== filefind ==========
Searching for "cmd.exe"
C:\Windows\System32\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
C:\Windows\SysWOW64\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
C:\Windows\winsxs\amd64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7600.16385_none_e701b864340d9016\cmd.exe --a---- 344576 bytes [23:34 13/07/2009] [01:39 14/07/2009] 6960D29ABE74341FAB8300DB3E6F883D
C:\Windows\winsxs\amd64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7601.17514_none_e932cc2c30fc13b0\cmd.exe --a---- 345088 bytes [19:00 09/12/2012] [13:24 20/11/2010] 5746BD7E255DD6A8AFA06F7C42C1BA41
C:\Windows\winsxs\wow64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7600.16385_none_f15662b6686e5211\cmd.exe --a---- 301568 bytes [23:22 13/07/2009] [01:14 14/07/2009] 8AE6DD9A6D246004DA047F704F0CC487
C:\Windows\winsxs\wow64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7601.17514_none_f387767e655cd5ab\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
-= EOF =-
My System SpecsSystem Spec
05 Jan 2013   #19
tom982

Microsoft Community Contributor Award Recipient

Windows 8.1 Pro x64
 
 

Hello Matlet,

The files are definitely there! They're not hidden or anything either, so I don't know why you couldn't find them.

Hold the Windows Key and press R to bring up the run dialog box, in this box, paste: C:\Windows\System32\cmd.exe

This should bring up command prompt, from here you can carry out the instructions I posted a few posts back.

Tom
My System SpecsSystem Spec
05 Jan 2013   #20
Matlet

Windows 7 64-bit
 
 

Quote   Quote: Originally Posted by tom982 View Post
Hello Matlet,

The files are definitely there! They're not hidden or anything either, so I don't know why you couldn't find them.

Hold the Windows Key and press R to bring up the run dialog box, in this box, paste: C:\Windows\System32\cmd.exe

This should bring up command prompt, from here you can carry out the instructions I posted a few posts back.

Tom
I can indeed find them, and I am able to set parental controls to the standard account from the admin. So it all seems okay now. Thanks for the help and like I said in my deleted message, I'll get back to you if the issue persists Many thanks!
My System SpecsSystem Spec
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 Unable to set user settings for administrators or unknown users




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