Unable to set user settings for administrators or unknown users

I'll ask other members what to try next.

UsernameIssues said:

I'll ask other members what to try next.

Thank you for staying with me, I'll be waiting right here.

tom982 said:

Hello Matlet,

Before we continue, could you please clarify what you're trying to achieve? From what I understand, you're trying to set parental controls from a standard user account which isn't possible, but I may have misunderstood you.

Tom

Greetings, you misunderstood I'm afraid. I am trying to set parental controls from an administrator account to a standard user account, but it fails to apply.

tom982 said:

Hello Matlet,

Thanks for clearing that up for me.

Could you run this in command prompt please:

net users {username}

Where {username} is the username of the account you are trying to enforce parental controls on, e.g. net users Tom.

Then copy the output into your next post please.

Tom

Strangely enough, I was unable to find command prompt on the administrator account that I want to set parental controls from to another account. I am not a newbie with computers, and trust me when I say, I was unable to locate cmd. Help, what's going on?

tom982 said:

Hi Matlet,

System Look

Please download SystemLook from one of the links below and save it to your Desktop.

Download Mirror #1
Download Mirror #2

• Double-click SystemLook.exe to run it.
• Copy the content of the following codebox into the main textfield:
  
  Code:

  :filefind
  cmd.exe

• Click the Look button to start the scan.
• When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.

Note: The log can also be found on your Desktop entitled SystemLook.txt

Tom

SystemLook 30.07.11 by jpshortstuff
Log created at 14:39 on 05/01/2013 by Min
Administrator - Elevation successful
WARNING: SystemLook running under WOW64. Use SystemLook_x64 for accurate results.
========== filefind ==========
Searching for "cmd.exe"
C:\Windows\System32\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
C:\Windows\SysWOW64\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
C:\Windows\winsxs\amd64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7600.16385_none_e701b864340d9016\cmd.exe --a---- 344576 bytes [23:34 13/07/2009] [01:39 14/07/2009] 6960D29ABE74341FAB8300DB3E6F883D
C:\Windows\winsxs\amd64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7601.17514_none_e932cc2c30fc13b0\cmd.exe --a---- 345088 bytes [19:00 09/12/2012] [13:24 20/11/2010] 5746BD7E255DD6A8AFA06F7C42C1BA41
C:\Windows\winsxs\wow64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7600.16385_none_f15662b6686e5211\cmd.exe --a---- 301568 bytes [23:22 13/07/2009] [01:14 14/07/2009] 8AE6DD9A6D246004DA047F704F0CC487
C:\Windows\winsxs\wow64_microsoft-windows-commandprompt_31bf3856ad364e35_6.1.7601.17514_none_f387767e655cd5ab\cmd.exe --a---- 302592 bytes [19:00 09/12/2012] [12:17 20/11/2010] AD7B9C14083B52BC532FBA5948342B98
-= EOF =-

tom982 said:

Hello Matlet,

The files are definitely there! :) They're not hidden or anything either, so I don't know why you couldn't find them.

Hold the Windows Key and press R to bring up the run dialog box, in this box, paste: C:\Windows\System32\cmd.exe

This should bring up command prompt, from here you can carry out the instructions I posted a few posts back.

Tom

I can indeed find them, and I am able to set parental controls to the standard account from the admin. So it all seems okay now. Thanks for the help and like I said in my deleted message, I'll get back to you if the issue persists :) Many thanks!