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Windows 7: Unable to open Win7 normally even booting from DVD.

29 Dec 2012   #1

Win7 Ultimate x64
Unable to open Win7 normally even booting from DVD.

I am unable to open Windows 7 64 bit normally. This has been an escalating problem for about
a month. It began as a problem every 4-5 times I started Windows 7. It got more frequent and
then, about two weeks ago, I was unable to open Windows 7 normally at all. I can get to Safe
Mode. When I try to open Windows 7 normally, I get the Windows logo and Starting Windows,
then the screen goes black. The red light indicating hard drive activity continues to flicker
but the screen will remain empty for as long as I want to wait.

I have run Startup Repair booting from the installation DVD. It either finds nothing wrong or
fixes something and tells me to restart, but I can't. I have tried System Restore three times
with no luck. I'm just going around in circles.

The only things new to the computer are more RAM and an nVidia graphics card but these
were installed after the problem began.

I have 2 hard drives, one with Windows 7 and one with Ubuntu Linux installed. The Llnux side
works fine so I have internet access.

I have run Malwarebytes, SuperAntispyware, something from Kaspersky that looks for rootkits.
I have run hardware diagnostics. I have Norton 360 on the Windows 7 drive. All are up to date.
None can find anything wrong.

Last week I took it to trouble-shooting session at HAL-PC (Houston Area League of PC users)
and it worked fine plugged into their CRT monitor and wired keyboard and USB mouse.
When I brought the set home, it still didn't work Is it the display or the keyboard causing the

I have a Logitech wireless keyboard and mouse and a Viewsonic LCD monitor. The PC,
monitor, keyboard and mouse are about 3 years old.

I have unplugged everything from the PC except the monitor and the wireless keyboard dongle.
I tried starting and then immediately unplugging the dongle so the the PC could not be
getting spurious signals from the keyboard or mouse. It didn't work- wouldn't open.

Do I go buy/rent/borrow a CRT and wired keyboard/mouse to test the PC at home?

John in Houston

My System SpecsSystem Spec

29 Dec 2012   #2
Microsoft MVP


Can you boot Windows 7 if you unplug the Linux HD and assure Windows 7 HD is set first to boot in BIOS?

If not Mark Partition Active the 100mb System Reserved partition (preferred if you have it) or Windows 7 partition then run Startup Repair - Run up to 3 Separate Times from the Windows 7 DVD or System Repair Disk .

Try running that way to see if the problem persists before plugging back in the Linux HD to boot itself via the one-time BIOS Boot Menu key at boot. Uninstall GRUB if it still messes with Windows 7.

If these fail then I'd borrow a wired keyboard and mouse to try that.
My System SpecsSystem Spec
30 Dec 2012   #3

Win7 Ultimate x64


No luck. I unplugged the Linux HD, ran Startup Repair 3 times. Each time it seems to have nothing to repair: it ran for seconds, ended, told me to Restart. No improvement.

By the way, something I forgot in the first post: when trying to start Windows 7 normally, when the Starting Windows and Windows
logo disappear, for 2-3 seconds there is a blue rectangle in the upper right corner of the screen with white lettering: DVI.
I don't know if this is relevant to anything.

Off to MicroCenter this afternoon to see of they can supply me with a cheap wired keyboard and mouse.
If that doesn't do the trick then I guess it may be my monitor.

My System SpecsSystem Spec

30 Dec 2012   #4
Microsoft MVP


Did you mark Windows 7 partition Active first?
My System SpecsSystem Spec
30 Dec 2012   #5

Win7 Ultimate x64

NO. I missed that. I don't know how. Can I change Windows 7 partition without opening Windows 7?
My System SpecsSystem Spec
30 Dec 2012   #6

Win7 Ultimate x64


I discovered that I can get into Disk Management in Safe Mode. When I right-click the Windows 7 HD partition as instructed but I see
nothing that allows me to "Mark Partition as Active."

Also there is a warning about "Don't mark a partition as active if it doesn't contain the loader for an operating system." In GRUB I see Windows 7 loader. Is that what it's talking about?

But, since the PC worked fine at the HAL-PC lab but not at my apartment, how can it be that system settings are the problem? It didn't work at my apartment. It did work 45 minutes later at HAL-PC. Then it failed again when I took it home. I didn't change settings. The only thing different between the HAL-PC office and my apartment were the monitor and the keyboard/mouse.

My System SpecsSystem Spec
30 Dec 2012   #7

Windows 7 64bit ultimate, xp pro 32bit, win 8 pro 32bit

Maybe try the simple thing before getting into the deepest depths of your hdd......... Keyboard/mouse/monitor
My System SpecsSystem Spec
30 Dec 2012   #8
Microsoft MVP


If you want to try a borrowed keyboard and mouse first then it might solve the issue. I am only providing you with the steps to make Windows 7 bootable on its own without being corrupted by GRUB bootloader which is garbage imposed on Windows 7.

To do this uninstall GRUB, mark Windows 7 partition as Active using Option Two if Disk Mgmt won't provide the Option. The tutorial shows every method so you need to be as thorough as it is. Then run Startup Repair 3 separate times with reboots to see if it will start.

A better way is here to Dual Boot - Windows 7 and Linux - Windows 7 Forums
My System SpecsSystem Spec
30 Dec 2012   #9

Win7 Ultimate x64

Wired keyboard/mouse had no positive effect.
My System SpecsSystem Spec
30 Dec 2012   #10
Microsoft MVP


I'd try to get Windows 7 booting on its own using the steps I gave you. Uninstall GRUB first.
My System SpecsSystem Spec

 Unable to open Win7 normally even booting from DVD.

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