I need help with user account password


  1. Posts : 2
    windows 7 home premium 32 bit
       #1

    I need help with user account password


    Hello,
    I am new to this forum and I am hoping that someone here can help me with the problem I am having on one of my laptops. I bought a laptop for my daughter awhile back. I set up a user account as the administrator being me. The issue I am having is the admn password keeps expiring. So I have to reset the password. This time I can't recall the password I previously used? I need to download a antivirus program I recently purchased for the laptop but I can't because the pc is requiring me to do this from my user account(admn account). I can't remember the password for the admn account? On top of that, I thought that the admn user account would say administrator under the account icon? I may be incorrect in recalling that though. Anyhow, I really need some help in figuring out how to reset my password so I can download the antivirus software on the pc. Also, is there a way to disable the password expiring? I am so frustrated over this. I tried everything I could think of to access my user account but no luck. Please help.
    Thank You,
    Kathi
      My Computer


  2. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #2

    Hello Kathi, and welcome to Seven Forums.

    You might see if one of the options in the tutorial below may be able to reset your password.

    User Account - Reset Password in Windows 7

    Hope this helps, :)
    Shawn
      My Computer


  3. Posts : 2
    windows 7 home premium 32 bit
    Thread Starter
       #3

    thank you for your help Brink


    I figured out what my password is. Now I wish I could disable the expiring of my password so my daughter doesn't have to bring her computer to me to enter my password all the time.
      My Computer


  4. Posts : 71,959
    64-bit Windows 11 Pro for Workstations
       #4

    That's great news. :)

    The tutorial below can help show you how to disable password expiration for the account. Since you have Windows 7 Home Premium, you'll need to use OPTION TWO.

    Password Expiration - Enable or Disable
      My Computer


 

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