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Windows 7: God-Tier Sevenforums fellas, I needs help

30 Dec 2012   #1

God-Tier Sevenforums fellas, I needs help

Hate to have this be my first post here, but I was directed here by several people and told that if I could get help anywhere, it would be here! So here goes...

Ok, so I'm a cable installer, and I got this computer for free from a customer a few months ago, it's an Acer Aspire M5100 desktop. Motherboard is an Acer F690GVM.

Acer Support: Invalid URL

It's hardly used, she almost never turned it on, and I'm going to use it as just an internet/photoshop/media machine in my office. It originally had Vista on it, so I wiped the HD and put Windows 7 on it.

I installed a GeForce GT610 GPU with a Thermaltake 430W PSU, and 4GB of RAM. Windows 7 installed just fine, but I have 2 problems at the moment I can't figure out.

The video card gives a Code 43 (Windows has stopped this device because it reported problems). I've installed the Windows 7 drivers for it, and it won't work. The device manager sees the video card, but no correct resolutions are available, and it's not working properly.

The other problem is ethernet, I can't figure out, either. I have the most recent Windows 7 drivers for it installed, too, but I can't get internet on the computer. Windows is telling me that it does not have a valid IP configuration. In the device manager, the network adapter is listed as "The device is working properly".

In my Googlings, many people have installed Windows 7 on this machine with little to no issues, and these seem to be the only 2 major ones I have right now. I can get into the BIOS and fiddle with a few things, but I have little experience beyond simple things like changing boot order and what not.

Any help is greatly appreciated!

My System SpecsSystem Spec

30 Dec 2012   #2

Microsoft Community Contributor Award Recipient


1) Replace the video card.

2) Use the your Internet Providers install CD to get on line.
My System SpecsSystem Spec
30 Dec 2012   #3


Would it be possible to please get a bit more detail on #1? Do I have a bad video card out of the box?

And #2, we don't have an "install CD" with our ISP.
My System SpecsSystem Spec

30 Dec 2012   #4

Windows 7 Home Premium 64bit sp1

step one

If your video card is bad and you have onboard graphics take the card out

step two you don't need your ISP install cd if you already have a hardline internet set up with modem and router just plug a eithernet cable from the router to the pc you will have access

now after all is well if you get it going the video card is very weak anyway and you could probably find something $ 50 bucks that would be alot better
My System SpecsSystem Spec
30 Dec 2012   #5


The on-board graphics of that mobo aren't supported by Windows 7, but I removed the card anyway, I'm going to exchange it for something different and try that.

I've tried 2 different cables from 2 different ports on the router into the ethernet port, and still no valid IP configuration.
My System SpecsSystem Spec
30 Dec 2012   #6

Windows 7 Home Premium 64bit sp1

you went in the bios before correct did you check the lan support

also if you already have a connection already formed it might be a bad eithernet port on the card in the pc that isn't allowing the process might not even be the video card

you got a picture and all if im correct with the card i wondering if you remove the eithernet adapter and try a wireless usb and see what happens it might not be valid because the part is no good or damaged
My System SpecsSystem Spec
30 Dec 2012   #7

Win7 Ultimate X64

Just wondering why the lady gave it away in the first place, was it working when it had vista on it ?
My System SpecsSystem Spec
30 Dec 2012   #8


Yes, it was working. She only got rid of it because she got a laptop, and no longer wanted the desktop. I tried it before I took it home.
My System SpecsSystem Spec
30 Dec 2012   #9


Well here's something interesting, I removed the GPU and returned it, and exchanged it for the same model (1GB instead of 2GB), a PNY instead of the EVGA, and the computer immediately recognized the PNY card and installed the drivers for it, (which did not happen with the EVGA card)but upon restart, I still have the same Code 34 error. What gives?

I should add, I am plugged into the new video card over VGA. I get picture plugged into the new card. If I plug into the on-board VGA, I get no video. The new card is functioning, just not properly, and I am totally stumped by this.
My System SpecsSystem Spec
30 Dec 2012   #10

Win7 Ultimate X64

Its normal for the onboard video to go off when you install dedicated card, generally its one or the other, have you checked bios settings? normally you can tell bios which gfx output you would prefer to use and the system will go to that one first rather than checking multiple outputs and auto selecting although im not familiar with your bios
My System SpecsSystem Spec

 God-Tier Sevenforums fellas, I needs help

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