New
#1
Plugged = runs okay, Unplugged = Shuts down
So my grandpa got a new laptop for his birthday a while ago... Strong laptop, nice hardware. Can't remember the name or model though...
Anyway, so he runs Windows 7, and he told me that every time when he pluggs out the charging cable, the computer shuts down. But when the cable is plugged the computer runs just okay and the battery is full.
Any ideas on what might be the problem?
He only has this latop for a few weeks now, he said he didn't drop it or hit it in any kind of way...