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Windows 7: Random crashes - troubleshooting

02 Jan 2013   #1

Windows 7 64 bit Ultimate
Random crashes - troubleshooting


My system was working smoothly up until three days ago. Eversince then, I've had random crashes.
The crashes are not related to any activity or application (as far as I know). They may occur when the computer is idle.
The crashes also appears in a strange fashion - the computer hangs (the mouse icon turn round). When I press ctrl+alt+del, I can't get the task manager to show, but the screens turns slightly gray.
When I manually reset the computer, I can't get any information from windows reliability center except "windows was not properly shut down".

The only thing that I did that may have caused it was the installation of Samsung Kies and samsung mobile drivers, but I removed both and the crashes still happen.

Drivers are up to date, no known problems (except the latest version of intel's inf drivers, which for some reason won't install, so I'm working the pre-latest version).
Specs: Intel DH67GD
XFX radeon 6870
8 GB ram
128GB SSD system drive + 2 other HD.

What should I do? How can I find what causing the crashes? What should I do in order to prevent those?


My System SpecsSystem Spec


 Random crashes - troubleshooting

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