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Computer does random restarts after putting in a 350 watt PSU
Some of the important background for this post is in Computer gets power, shuts off, gets power, repeats, never boots from late 2011.
But in quick form, I have a decent home-built computer that last year had the Gigabyte motherboard go bad, take the processor with it, and a new Gigabyte MB and Intel I3 processor were put in after a lot of trial and error, and I was back in business.
For 12 months anyway.
Last week, I turned the computer on and the lights and fan came on for a couple seconds, then it turned off. Turned it on again, and the lights and fan came on and stayed on, but no POST, no boot, nothing.
Took it to a really great repair shop who fixed me up last year and in an hour they'd called me to say it just needed a new power supply. "We've got you running, and you're all set."
My old PSU had been a 400 watt Corsair. This one was a 350 watt, not sure of the brand, but this repair shop doesn't deal in junk, so I assume it was a decent brand. They said that I could keep the 350 watt one, which was $25, or they had 500 watt ones that would cost quite a bit more, but that 350 should be fine.
Got the computer home, connected it, powered up, all good - and then after about 2 1/2 hours, boom, screen went black, and it went through a restart cycle. Ten minutes later, same thing.
A check of the event viewer showed that there had been no errors or critical events until yesterday morning at the repair place, when presumably they powered it up with all the peripherals disconnected from the PSU. Then there was a "kernel-power" error (I'm not on that computer now, so could be "off" in my description) associated with each restart.
I let the computer run without restarting when I went to bed. This morning it was at a login screen, meaning it had restarted. Checking the event viewer, there were kernel power errors at:
- 8:36 pm
- 8:42 pm
- 11:46 pm
- 11:55 pm
- 12:12 am
- 3:06 am
And then I used it for about half an hour at 7 am without problems, and powered it down and disconnected it. Note that the final three restarts occurred from the login screen, since it restarted to the login screen.
After the first two restarts, I fixed "startup and recovery" from the system properties to NOT restart after a system failure and yet, clearly, it was restarting each time, otherwise we'd not have been on the login screen, with events logged.
The computer is back at the shop, but I'm looking for some insight from users here about what could be wrong.
My theories:
- The replacement power supply, at 350 watts vs. 400 before, is inadequate. I'm not quite comfortable saying this is the case though, because I used several online "power supply calculators" and all said based on my hardware profile, 299-325 watts should do the trick.
- I have some underlying issues in my motherboard. Again, my computer worked perfectly from 12/2011 until 12/29/2012, but maybe my MB is spotty and the actual driver of the computer failing to start last week, then sporadically restarting this week?
- Last year, when the computer was bad, I swapped my son's computer in for mine. When I attached the power cord to my son's computer, and powered it up, it did not turn on until I moved the cord to another port on the power strip, and that has always bothered me since. The power cord is from 5+ years ago, and has had different computers connected to it - it stays plugged into the power source, and reconnected to whatever computer I'm using there. Could the behavior I've described be caused by a flaky power cord?
I'll welcome insight from readers about this.
And what should I expect from the shop? Since the computer basically has not run without flaw for more than four hours since this started, I guess I should expect them to keep it running for at least four hours before taking it back, and if I have a problem then, check if it's the power cord.