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Windows 7: Can't use keyboard to arrow among login profiles.

04 Jan 2013   #1
Cymbal Man Freq

Windows 7 Home Premium 64 bit
 
 
Can't use keyboard to arrow among login profiles.

In Win XP you could use the down, then up arrow keys to select a user profile then press Enter, so you could login without a mouse. Win 7 Home Premium seems to have abolished that feature. Some blind people won't be able to have more than one user on their machine because the arrow keys won't work on the login screens.

BTW, my Win XP machine has a hard time supporting my mouse on bootup and I have to use a keyboard only to boot into a user. USB circuits getting very weak.


My System SpecsSystem Spec
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05 Jan 2013   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello CMF now I am assuming that maybe you are visually impaired? which must be very frustrating trying to find the right login. If so then I can only suggest that the different login spots are made in very different colours to find the one you want.

The issue with the mouse have you tried another one or even updated the driver for the ports and the mouse? as being what looks to be a fairly new machine should not be that hard.
My System SpecsSystem Spec
05 Jan 2013   #3
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I can use the keyboard to select the User for bootup and switch user.
I tested this on a Desktop with Win 7 Ultimate 32 Bit using a wired USB keyboard (connected to a USB KVM).
I used the left/right (not up/down) keyboard arrow keys.

Do you have a USB keyboard you can try?

You may also want to check your settings in BIOS for USB devices.
Also check your settings for the Laptop software - maybe you have an OEM program for the Laptop keyboard you need to adjust.

You can also run a System File Check to scan for errors.
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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05 Jan 2013   #4
Cymbal Man Freq

Windows 7 Home Premium 64 bit
 
 

I am using an external USB keyboard for my laptop; haven't tried it with the laptop keyboard. I'm not sure if my version of Win 7 HP is OEM or not since it was reinstalled from an .iso from the internet then added to by the recovery jump drive when that wouldn't even boot on the initial recovery attempt. The recovery partition is gone too.

My laptop is stuck away in a corner so stuff can be hooked up to it like the printer, scanner, and external drives. I'm treating it more like the desktop it's supplementing.

I tried left / right arrows and that didn't work either.
My computer BIOS is set to discover USB 3.0 devices & ports when Windows loads, so everytime I bootup/login I get a balloon or two that says "This device will run faster on USB 3.0", but it doesn't tell me which device it's referring to. I assume it eventually defaults to USB 3.0 when I use the USB 3.0 devices.

The keyboard is plugged into a powered USB 2.0 hub, which is plugged into another USB 2.0 powered hub, which is plugged into a USB 2.0 port. I'd say because I can type the password for a user seconds after a mouseclick on a user, that the keyboard does work before I log in to my user.
My System SpecsSystem Spec
05 Jan 2013   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Can you remove the USB hubs for the keyboard and try it that way?
Maybe they are causing an issue, and the simpler things are for testing and troubleshooting, the better.

Quote:
I'm not sure if my version of Win 7 HP is OEM or not since it was reinstalled from an .iso from the internet then added to by the recovery jump drive when that wouldn't even boot on the initial recovery attempt.
I'm not sure what that means...
Are you sure you have a valid / legitimate / clean Win 7 ISO?
My System SpecsSystem Spec
05 Jan 2013   #6
Cymbal Man Freq

Windows 7 Home Premium 64 bit
 
 

Tomorrow I'll boot up without USB stuff plugged in and see if that makes a difference.

I don't think the Win 7 HP 64 bit .iso DVD was valid because it had a ubiquitous license key attached to it and may have been shut down for activation purposes. But it was enough of a relaunch so my Recovery USB drive could function and install all the Hewlett Packard crapware so disdained around here. Computer has been working for more than 30 days, which is more than I can say about the VPC Win XP I set up and couldn't get activated because I have Win 7 Home Premium instead of Professional.
My System SpecsSystem Spec
05 Jan 2013   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hum CQF I am a bit confused re the first post in the thread I thought that there was some difficulty in accessing the login and not just a straight forward hardare issue.

I am sure David can help you from here on in if you don't have any luck with the disk you have or whatever I am sure if you make an ISO from the My Digital Life site and use your activation code then that would be the way I would go.

Windows 7 ISO x86 and x64 Official Direct Download Links (Ultimate, Professional and Home Premium) My Digital Life < pick your version and load onto a stick (always handy to have) and activate when you install.

This will help too good luck!!

Have just seen your post and if you use the method I outlined there will be no HP bloatware.
USB Windows 7 Installation Key Drive - Create
My System SpecsSystem Spec
05 Jan 2013   #8
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

This is the proper link we are supposed to be giving out for the iso`s.

Dell Community
My System SpecsSystem Spec
05 Jan 2013   #9
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by AddRAM View Post
This is the proper link we are supposed to be giving out for the iso`s.

Dell Community
Thanks AddRAM I knew I was lucky to have such good friends thats twice now and yep have saved that to favourites now.

Now the interesting thing is that I tried the Vista from that site some time back and it was hopeless but I guess it is pretty much a dinosaur now eh??

John
My System SpecsSystem Spec
05 Jan 2013   #10
AddRAM

Windows 7 Pro x64 Windows 10 Pro x64
 
 

Any site with Vista iso`s should be blown up !!

My System SpecsSystem Spec
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 Can't use keyboard to arrow among login profiles.




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