New
#1
Windows 7 Problem
Hi Guys
My friend has a Dell Inspiron laptop.Its configuration is i3 processor,2gb ram,320gb hdd and no video card.He only use it to access the internet.The softwares installed are like chrome,media player,MS-Office,KAV etc.Windows 7 Ultimate is installed in it,of the little what he remembers.It was working fine but since the past week it became very very slow.Few minutes ago when we opened chrome,it took like 5-10 minutes in the processing and still it didnt open,then we opened the task manager but it showed not responding.Anyways we turned off the laptop from the power button and when we restarted it using start windows normally,a black screen came.We waited for few minutes then selected start windows in cmd mode.It was loading the system 32 files but it stopped at some driver file and then we again restarted it this time it itself started in startup repairs.It took another 5-10 minutes and then it said if we wanted to restore it to some earlier point we clicked ok,but again its been like 40 minutes but the process hasnt completed.We are thinking to cancel it now.When we restart the laptop below the dell inspiron starting screen there are options of setup and boot and both of them works just fine
How to rectify it?Formatting is not an option since there are some important files on the desktop.He never set a restore point so do you think we should wait here?
Thanx