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Windows 7: Unable to delete a file from Desktop in Win7

07 Jan 2013   #1
Ginoy

Windows 7 Enterprise 32 bit
 
 
Unable to delete a file from Desktop in Win7

Hi,
Can anyone suggest a way to delete a file from Desktop! I'm not joking.. I unzipped a folder that had a file with a really long file name... I have no idea how it got there.. I'm unable to open/ move/ copy/ rename/ delete that file.. In short it is unrecognized by the Win 7 file system itself...!!! I can only see that file but cannot do anything else with it. Pls suggest a way to delete the file..

Thanks in advance.


My System SpecsSystem Spec
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07 Jan 2013   #2
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Hello Ginoy and welcome to Seven Forums.

It may just be a ghost file. Right click on the desktop and click on Refresh to see if the file goes away. If not, then see if restarting the computer will get rid of it. If still unable to delete the file you could try a couple of free tools. One is called Unlocker and the other is called FileAssassin.

UNLOCKER 1.9.1 BY CEDRICK 'NITCH' COLLOMB

Malwarebytes : Remove any locked file with FileASSASSIN

If you still can't get rid of it it may be malware. Suggest you run a full updated scan with your installed anti-virus suite. No AV program is 100% effective 100% of the time (if there was such a thing we'd all be using it.) So I'd also run a couple of free on-demand scanners. The more scans you run that come back "no malware found" the more likely your computer is without malware.

Windows Defender Offline (must be created on a malware free computer)

Malwarebytes

ESET Online Scanner

SuperAntispyware

HitmanPro

Please post back if anything helped or not.
My System SpecsSystem Spec
07 Jan 2013   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

If it's running in task manager (processes tab) stop it, then go into safe mode and delete it. Reboot and follow through with a thorough Anti-Virus/Anti-malware scan.
My System SpecsSystem Spec
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07 Jan 2013   #4
Rivet

Windows 7 Home Premium (64-Bit)
 
 

Unlocker has always worked for me.
My System SpecsSystem Spec
09 Jan 2013   #5
Michael123a

Windows 7 Home Premium 32bit
 
 

Quote   Quote: Originally Posted by Jacee View Post
If it's running in task manager (processes tab) stop it, then go into safe mode and delete it. Reboot and follow through with a thorough Anti-Virus/Anti-malware scan.

This is my first step doing this. and you should also check that if the file you want to delete is still using or not? if this steps doesn't work, you can restart your computer and delete it. anyway,if it doesn't work, I am afraid you have to use some software.
My System SpecsSystem Spec
15 Jan 2013   #6
Ginoy

Windows 7 Enterprise 32 bit
 
 

Guys, thank you so much for ur replies.. but, this is not a ghost file (its still there even after i restarted several times). Its not a process and is not showing up in Task manager. I'm not allowed to install any other softwares as it is my company system. I have attached a screenshot of the file in Windows explorer along with the message dialog that appeared when i double clicked it..!!


Attached Thumbnails
-issue.png  
My System SpecsSystem Spec
15 Jan 2013   #7
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

If the computer is a company machine, do you have an IT Department? Perhaps they installed some kind of software that can't be accessed or removed..
My System SpecsSystem Spec
15 Jan 2013   #8
Ginoy

Windows 7 Enterprise 32 bit
 
 

No.. This is not something that they have installed. As i mentioned in my first post, I created this file in desktop by unzipping a 7zip archive file which i had created earlier.

In the meantime, I will also check witht he IT dept.

Thanks for replying marsmimar
My System SpecsSystem Spec
15 Jan 2013   #9
marsmimar

Microsoft Community Contributor Award Recipient

Win 7 Pro 64-bit
 
 

Ahh ... sorry. I didn't realize you created the zip file. I read the part about "...no idea how it got there..." in your first post and thought you had no idea how the zip file got there.
My System SpecsSystem Spec
15 Jan 2013   #10
gladson1976

Windows 7 Ultimate x86 build 7600 (XP, 98SE, 95, 3.11, DOS 7.10 on VM) + Ubuntu 10.04 LTS Lucid Lynx
 
 

Try deleting it from the command prompt using the short file name.

Go to the command prompt, navigate to Desktop and type "Dir /X" (without the quotes).
Windows will list the files in the desktop (File Date/Time, Size, Short file name, Long file name)
Type "DEL <short file name for the file you want to delete>" without the quotes) and ENTER
My System SpecsSystem Spec
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 Unable to delete a file from Desktop in Win7




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