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Windows 7: Explorer crashes when I try to change file associations

09 Jan 2013   #1
essdeeay

Windows 7 Home Premium 64-bit
 
 
Explorer crashes when I try to change file associations

This is a new re-install of Windows 7, with the only notable software being Office 2003 and Access 95 (upgraded to Access 97).

When I try to edit an HTML signature in Outlook I get an error that there is no editor available, so I was advised to set the filetype for .htm files to Microsoft Word (not just using the option in IE). I was following these instructions:

Outlook 2003 on Windows7, Signature ERROR message: couldn't find editor for H(.) files

However, when I click on "Associate a file type or protocol with a program", explorer crashes and restarts (see attached screenshot).

How can I fix this?

Many thanks,
Steve




Attached Images
 
My System SpecsSystem Spec
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09 Jan 2013   #2
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Hello Steve, and welcome to Seven Forums.

You could do a system restore at boot using a restore point (if available) dated before you had this issue to hopefully fix it.

Hope this helps,
Shawn
My System SpecsSystem Spec
10 Jan 2013   #3
essdeeay

Windows 7 Home Premium 64-bit
 
 

Thanks for they reply. A system restore is the last thing I want to do, partly because I don't know for sure if it ever worked properly even after its reinstall... I only noticed it after I did some configuration and installation of the Office suites.

Cheers,
Steve
My System SpecsSystem Spec
.


10 Jan 2013   #4
Brink
Microsoft MVP

64-bit Windows 10 Pro
 
 

Steve,

In that case, you might see if running a sfc /scannow command may be able to help if it's a corrupted system file at fault.

If not, then you may be looking at a repair install or a system restore.
My System SpecsSystem Spec
11 Jan 2013   #5
essdeeay

Windows 7 Home Premium 64-bit
 
 

Thanks for the link to the repair install - I'll bookmark that. However, it's an OEM install disc
My System SpecsSystem Spec
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 Explorer crashes when I try to change file associations




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