Unresponsive System SFC and Event errors and more...

ydylan77 · 09 Jan 2013

I apologize in advance if I am creating a redundant post but I have done a lot of digging and still have not found a solution.

Symptoms: Initial symptoms began when I decided to give Win 8 a try. Immediately after the Windows 8 install my system would become unresponsive/freeze, but never had a BSOD. Mouse was still functional but unable to actually do anything. Forced me to power cycle the PC. I ran memory diagnostics and attempted to use the repair options built into the OS, but no resolution.

After trying to fix the Windows 8 freezing I decided to go back to Win-7 HP 64Bit. I performed a clean install keeping only personal files and the windows.old old folder. With the new install I ran all the needed updates in Update manager and updated all the drivers as needed. For the first couple days all was well and then the OS would freeze/hang/become unresponsive... required power cycling to reboot. As of late, the system would boot to log-in screen but would either freeze when I typed a character or moved the mouse. Other times it would hang after entering my password and never load the desktop. There have been times when I couldn't even boot to safe mode[with networking] or [cmd].

So today is throwing me for a loop because I am on the affected computer and all seems to be operating perfect... I am at a loss for understanding, why be broke for 1.5 - 2 weeks and now suddenly work like a charm?

I ran SFC and have errors that cannot be fixed automatically. Event viewer has a lot of friendly red icons and a few more mellow yellows.

So I am asking for help in resolving the issues that exist with my OS, hoping to learn and avoid installing the Backup image i have from late last year.

I can and will provide more information as needed but this should get us going in the right direction. Thanks in advance for your help.

Dylan

ICIT2LOL · 10 Jan 2013

Hello and welcome Dylan mate just what were you doing going over to 8 or trying to rid a dual boot? cos it sounds like you have really dropped the proverbial spanner in the works.

So the clean install was that from a retail CD / DVD or a factory default because the latter would have been the best way to go IMHO.

If you did it with a CD / DVD then did you prepare the hard drive first?

ydylan77 · 10 Jan 2013

Granted a fresh install, or using my system Image would be the quick and easy fix, but at this point I am wanting to learn. So I am ready to take notes from those who are willing to help...

Well thanks for the reply. The Navy has me working the over night shift so I can't provide any specific information about SFC results or Event viewer log entries. I do know most of the important issues and will provide any information that is deemed 'useful'.

As for my "upgrade" and downgrade process == I used the Anytime upgrade to go to Windows 8, no dual boot, no new partitions. When I started having issues with the 8 system I started doing a little more research and found nothing usefull (before I found this forum). I don't have any OEM install disks with the .iso for windows 7 so MS support allowed me to download and install 7 online... perhaps not the best method but I needed my PC back and went ahead anyway.

I rediscovered an old HDD with a system image so I have that as a last ditch effort to hopefully overcome these problems, so long as the problems are not hardware failure.

Rambling...

So in addition to fixing my OS I am taking the time to learn the in and outs of Windows 7. One of the main problems identified by SFC is the printui.dll.

Event viewer shows a significant number of cdrom error code: 7 entries. Is there anything I can do to manually repair the printui.dll or other files?

gregrocker · 10 Jan 2013

Work through these Troubleshooting Steps for Windows 7 to check everything over and learn more about Win7.

ICIT2LOL · 10 Jan 2013

Well Dylan at the top of the list if you hit this Google the reference will open into a Word Document it has a lot of stuff in there that frankly I don't really know a lot about but it all seems to point to a printer issue.
Google

Now I saw recently that Windows 7 comes with HP drivers in it so if you are not using a HP printer then I don't think any harm will come to your machine by this dll being out of whack. But I have just had a quick look through my registry and I cannot find any reference to HP devices so I don't know what the go is there.

Now you say the machine is running ok so take a look in Control Panel in Devices and Printers and see what you have listed as in my pic .

If your machine continues to run ok then try this it will speed it up a fair but as long as you don't mind losing some "bling" Optimize Windows 7[2]=Performance Maintenance

Personally I would be tempted to get that image drive and get everything put on it from the machine drive on it that you want and just reinstall 7 but that is just me.