So I opened my laptop this morning, tried to log in and was stuck on the welcome screen for about 10 minutes. I restarted using the power button and when restarting it said "loading files" then went to a black screen. I restarted again and it gave me the option to select a safe mode or startup normally. I selected safe mode and I was stuck on the startup bit with the windows logo for 10 minutes and then it went back to the selection screen this time with the options being startup repair and launch windows normally. I selected startup repair and it went to a black screen for 10 minutes, then went to a screen like the login screen background but grey. It wasn't frozen and I could still move the mouse so I could tell it was loading and I waited >20 minutes and it didn't change. I restarted and did the same thing multiple times. Does anyone know what to do ):
I've had no Internet for the past week so couldn't have downloaded a virus. I'm currently on my phone.