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Windows 7: All programs say "not responding" then my computer crashes-please help

11 Jan 2013   #11
nicknkane

Windos 7 Home Premium
 
 

Okay. I tried the last two things, now I am trying system recovery, but I don't know how do get it to work. I go to control panel, then recovery. From there, there is a button that says "Open System Restore." I click on it, and it takes me to a page that says "restore system files and settings" and then says "No restore points have been created on your computer's system drive. TO create a restore point open system protection."
"system protection" is a link, and when I click on it, it takes me to a window with options to rename my computer and do other things unrelated to system recovery. One of the tabs in that window, however, is called "advanced" and has a section for "startup and recovery" with a button called "settings." All it has is things about system debugging and memory dumps, but no way to set a restore point. How do I do it? Thanks so much.


My System SpecsSystem Spec
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11 Jan 2013   #12
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Nick try doing this through > Start > Accessories > System tools > system restore - see pic.



The other you asked about is sfc /scannow /r or /f or /c etc etc spaces in between the previous type and the /alpha but you need to look at what alpha you pick - do the restore first.
My System SpecsSystem Spec
11 Jan 2013   #13
nicknkane

Windos 7 Home Premium
 
 

Thanks, but I went to system restore that way to and it led me to the same thing - I can't find where/how to set the restore point.
My System SpecsSystem Spec
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11 Jan 2013   #14
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by nicknkane View Post
One question: In the command prompts, do I type: chkdsk[c]:/f
I just want to make sure I'm getting the letters'symbols right. If this isn't right, what exactly do I type?
No Nick see my pic that is the command you want the chkdsk is run from another point / feature if we need to do that I'll run through that try this first and for three goes it doesn't take long so just hang in there it is frustrating mate but worth it just to eliminate things ok?


Attached Thumbnails
All programs say "not responding" then my computer crashes-please help-cmdscan.png  
My System SpecsSystem Spec
11 Jan 2013   #15
nicknkane

Windos 7 Home Premium
 
 

Okay. I've run it twice now. It is all frustrating, but I'm glad to even eliminate anything. I'll try running sfc /scannow again, then afterward with /r and /f

I also still want to try system recovery, if you look at my last post it says why I haven't been able to do that.
My System SpecsSystem Spec
11 Jan 2013   #16
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Quote   Quote: Originally Posted by nicknkane View Post
Okay. I've run it twice now. It is all frustrating, but I'm glad to even eliminate anything. I'll try running sfc /scannow again, then afterward with /r and /f

I also still want to try system recovery, if you look at my last post it says why I haven't been able to do that.
Ok we seem to moving on Nick -I am presuming thta is your name anywa I am used to it n=my grandson is a Nick LOL!!

Fro the restore >Strat > All programs > Accessories > System tools > system restore - that wil open up as in my pic and I have put it there what to do.


Attached Images
All programs say "not responding" then my computer crashes-please help-sysres.png 
My System SpecsSystem Spec
11 Jan 2013   #17
gregrocker

 

Work through these other Troubleshooting Steps for Windows 7

If you can't stay booted then move to the steps for Troubleshooting Windows 7 Failure to Start

Keep in mind that maintaining Win7's native instantaneous performance requires a perfect install on adequate hardware. The steps are the same as here to get a perfect Clean Reinstall - Factory OEM Windows 7, while you can find out if your hardware is sufficient using Windows 7 Upgrade Advisor

If you have much different install than given in link above, or maintain it differently, then I would reinstall following the steps and you will get and keep a perfect install as long as you only use the tools and methods given.
My System SpecsSystem Spec
12 Jan 2013   #18
nicknkane

Windos 7 Home Premium
 
 

ICit2lol: My problem is that I go to start > all programs > accessories > system tools > system restore, but what comes up for system restore is different from your pic. It looks like this: DO you know what the problem is?

gregrocker: I went through some of your steps, and when Iran Malwarebytes, it found 8 malicious items. What should I do?

Thanks x
My System SpecsSystem Spec
12 Jan 2013   #19
gregrocker

 

Run one of the bootable AV scans to double-check, then run Malwarebytes again to see if it got everything.

Then run SFC /scannow from Command Line as shown in tutorial to see if there are SYstem Files to repair.

Then run the boot repair steps to see if Startup Repair or any of the subsequent steps can get it started.

If not rescue your files to do the Clean Reinstall which is always best after a crippling infection anyway since its hard to get rid of all the effects.
My System SpecsSystem Spec
12 Jan 2013   #20
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Yes Nick do what Greg has said and if you havn't got the Malwaerbytes it is here and SuperAntiSpyware too, I just cannot believe there are no restore points


http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/
My System SpecsSystem Spec
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 All programs say "not responding" then my computer crashes-please help




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