Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows will get stuck right before 'Welcome screen.' How to fix?

15 Jan 2013   #11
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
So your computer boots and you logon. Then screen goes black. Then "to the leaves of the screen". What do you mean by that? Same with all user accounts on that machine?
The leaves I'm referring to are the ones that show up when you turn your computer on, where it says 'Welcome.' And mine is the only account in the machine, no one else uses it, well, at least no one did when relatives came for vacation.
Normally it goes like this:
  • You see "starting windows" with animated logo
  • Then you see all user accounts and you click one. If a password is required it asks you te enter it. Do you see that screen. Maybe not if you are the only account and have no password
  • You see "Welcome" on screen. But still same background as in step before.
  • Your desktop background appears and icons
You see first 3 steps, do you? Step 4 doesn't appear. What screen does appear??? No "leaves" here.


My System SpecsSystem Spec
.
15 Jan 2013   #12
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by Jacee View Post
In your specs .... it says: "Memory 313GB TOSHIBA TOSHIBA MK3263GSX, 3GB RAM"

Did you add another stick of Ram? Did it come with 2? Have you tested all three, one at a time?
I did not add anything, that's how it was when I bought it. It originally said 320 but an app I downloaded a long time ago for specs told me it was 313 so that's what I put. Is it possible to remove them and test each one? Could that possibly make it start correctly?
My System SpecsSystem Spec
15 Jan 2013   #13
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
So your computer boots and you logon. Then screen goes black. Then "to the leaves of the screen". What do you mean by that? Same with all user accounts on that machine?
The leaves I'm referring to are the ones that show up when you turn your computer on, where it says 'Welcome.' And mine is the only account in the machine, no one else uses it, well, at least no one did when relatives came for vacation.
Normally it goes like this:
  • You see "starting windows" with animated logo
  • Then you see all user accounts and you click one. If a password is required it asks you te enter it. Do you see that screen. Maybe not if you are the only account and have no password
  • You see "Welcome" on screen. But still same background as in step before.
  • Your desktop background appears and icons
You see first 3 steps, do you? Step 4 doesn't appear. What screen does appear??? No "leaves" here.
This is an example of what I see (and then it flashes for an instant and goes back to that screen.
http://imageshack.us/a/img18/3584/imageldqo.jpg
Another thing, the word 'Welcome' does not show up...just the background...and the leaves I was referring to are the ones to the right middle part of the screen...
My System SpecsSystem Spec
.

15 Jan 2013   #14
gregrocker

 

Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
I did everything and failed, what I have left to do is retrieve the data from the pc and then delete all the data. How do I go about retrieving the data?
If you'd tried everything then you'd know that Step 9 in Troubleshooting Windows 7 Failure to Start shows how to rescue your data.

Then you can run Toshiba HDD Recovery Utility or Toshiba Recovery Disks you made yourself, or instead get the superior Clean Reinstall - Factory OEM Windows 7.
I may be wrong but, that requires for me to download the CD and then put it in my damaged computer, right? I don't have another computer that is working. Tell me if that's required and I'll see what I can do here. I'm using my tablet right now, by the way.
Then why don't you go and read it so you know for sure? And if you don't have a Win7 installer DVD then you'll need to create one from the links provided. Is this asking too much when you'd spend hundreds of dollars otherwise at a shop? We're not asking for a dime except for you to actually read the steps and do the work with our help.
My System SpecsSystem Spec
15 Jan 2013   #15
UnderJonathan

Windows 7 Home Premium 32-bit SP1
 
 

Quote   Quote: Originally Posted by gregrocker View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by gregrocker View Post

If you'd tried everything then you'd know that Step 9 in Troubleshooting Windows 7 Failure to Start shows how to rescue your data.

Then you can run Toshiba HDD Recovery Utility or Toshiba Recovery Disks you made yourself, or instead get the superior Clean Reinstall - Factory OEM Windows 7.
I may be wrong but, that requires for me to download the CD and then put it in my damaged computer, right? I don't have another computer that is working. Tell me if that's required and I'll see what I can do here. I'm using my tablet right now, by the way.
Then why don't you go and read it so you know for sure? And if you don't have a Win7 installer DVD then you'll need to create one from the links provided. Is this asking too much when you'd spend hundreds of dollars otherwise at a shop? We're not asking for a dime except for you to actually read the steps and do the work with our help.
I will borrow a computer and do it tomorrow, maybe.
My System SpecsSystem Spec
15 Jan 2013   #16
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Quote   Quote: Originally Posted by UnderJonathan View Post
Quote   Quote: Originally Posted by Kaktussoft View Post
Quote   Quote: Originally Posted by UnderJonathan View Post
The leaves I'm referring to are the ones that show up when you turn your computer on, where it says 'Welcome.' And mine is the only account in the machine, no one else uses it, well, at least no one did when relatives came for vacation.
Normally it goes like this:
  • You see "starting windows" with animated logo
  • Then you see all user accounts and you click one. If a password is required it asks you te enter it. Do you see that screen. Maybe not if you are the only account and have no password
  • You see "Welcome" on screen. But still same background as in step before.
  • Your desktop background appears and icons
You see first 3 steps, do you? Step 4 doesn't appear. What screen does appear??? No "leaves" here.
This is an example of what I see (and then it flashes for an instant and goes back to that screen.
http://imageshack.us/a/img18/3584/imageldqo.jpg
Another thing, the word 'Welcome' does not show up...just the background...and the leaves I was referring to are the ones to the right middle part of the screen...
As far as I know this is the default logon screen (not your desktop background image). Do you see your logon icon? Can you press ctr-alt-del and select task manager?

How do you continue anyway if nothing is selectable on screen? Only power off helps I assume
My System SpecsSystem Spec
15 Jan 2013   #17
gregrocker

 

Without the disk can you boot into System Recovery Options via F8, to run Startup Repair - Run up to 3 Separate Times, System Restore, SFC /SCANNOW Run in Command Prompt at Boot, Disk Check from Command Prompt?

But it's best to start at the top of Troubleshooting Windows 7 Failure to Start to check for infection first since Win7 may not repair until it is disinfected. You will need to have access to another PC to burn some disks to do all of the repairs if necessary.

Report back the results of each as there may be other tests indicated.
My System SpecsSystem Spec
15 Jan 2013   #18
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Please download this file enableadmin.exe, save it on usb stick, and unblock it.
Put usb stick in usb2.0 port of sick computer. Boot to advanced boot options using F8 (where safe mode is listed). Select "repair my computer". Enter time zone, keyboard layout (just press next). So do this
System Recovery Options

Select command prompt
dir c:
dir d:
dir e:
dir f:

Assume enableadmin is on F:
Code:
f:\enableadmin
What happens?
All fine .. then detach usb stick and boot normally. You can logon as user administrator now
My System SpecsSystem Spec
15 Jan 2013   #19
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Got a difference of OS here ... in your specs, you have listed OS Windows 7 Home Premium 32-bit SP1

The image says Windows 7 Ultimate. What is the RU in the top left hand corner?
My System SpecsSystem Spec
15 Jan 2013   #20
Kaktussoft

Microsoft Community Contributor Award Recipient

Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
 
 

Still not working... listen to Greg. He knows how to fix it
My System SpecsSystem Spec
Reply

 Windows will get stuck right before 'Welcome screen.' How to fix?




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Stuck on Windows splash screen, safe mode stuck on classpnp.sys
After a power outage 3 weeks ago I was having issues with the system going down at around 5 minutes and then less and less time after that. I was told it was a display issue and to uninstall and reinstall my display drivers. I uninstalled my drivers and it was still the same. I felt like it was...
General Discussion
Stuck on Windows Welcome Screen
When I turn on my computer, a loud beeping noise occurs until I turn the sound off. The computer boots through the starting windows screen and goes to the welcome screen. It stays on the welcome screen with the loading sign. Occasionally the login screen will flash but then it'll go right back to...
General Discussion
Windows 7 stuck on welcome screen
Hello SF, my pc was working fine untill yesterday(when I was working it for the last time). This morning my bro said that Windows is not starting. I tryed to reset/power off but nothing. Windows is staying here: I was thinking if it's a SATA cable, but I don't know. I'll check it later....
General Discussion
HELP: New screen on laptop, Gets stuck on 'Windows starting; screen
Greetings, Please could someone help me, Recently i had my LCD screen on my 'Toshiba Satellite c660-119' replaced because it had become cracked, so i got it fixed and now started up my laptop, it boots up fine goes past the toshiba inavations screen and then goes to the ''Windows starting''...
General Discussion
Windows 7 Ultimate stuck at welcome screen & reboots with blue screen
Specifications: Intel Core 2 Duo 2.93 GHz 4GB DDR2 RAM 800GB WD HDD 7200rpm 64mb cache Windows 7 Ultimate 32bit ----------------------------------------------------------------------------------- I never had any problem with my desktop and it NEVER got stuck or anything. I've searched...
BSOD Help and Support
Windows stuck at welcome screen :S
Hi, i have a big problem. Ive just finished installing BitDefender and it asked me to´restart. and i did, but then i got stuck at the welcome screen. And it keept doing it all the time, Anyone know a solution??? I'd rather not install 7, again, because i have to many apps installed. btw, i can go...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:25.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App