BSOD Keeps Happening on Dell Studio 540 Desktop

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  1. Posts : 42
    Windows 8.1 64Bit
       #1

    BSOD Keeps Happening on Dell Studio 540 Desktop


    i keep getting the BSOD when ever im using my computer, i have reformatted it and it still occurs here is a copy of what windows says once it has restarted: also below is the files it lists in a .zip file any help would be appreciated :)

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 3081

    Additional information about the problem:
    BCCode: 3b
    BCP1: 00000000C0000005
    BCP2: FFFFF80002F3435F
    BCP3: FFFFF8800CAC4C50
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    Files that help describe the problem:
    C:\Windows\Minidump\011413-21496-01.dmp
    C:\Users\Daryl\AppData\Local\Temp\WER-45645-0.sysdata.xml

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    BSOD Keeps Happening on Dell Studio 540 Desktop Attached Files
      My Computer


  2. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #2

    Ok three things that i noticed right off the bat, the crash dumps are pointing to memory corruption as the prime cause so I would like you to run through this tutorial:

    Memtest86+

    let it run for at least 8 passes if you can more (best to let it run overnight) then post back the results.

    The second thing I noticed was your BIOS is rather out of date I would check the manufacturer's website and see if there is an update
    Code:
    BIOS Release Date             08/25/2009
    And the third is that you have the drivers for Daemon tools, which is known to cause BSODs If you still have Daemon tools installed uninstall it and then download and run this tool if the uninstall box is grayed out then the uninstall is complete if not click the uninstall button and let the tool do its job.
      My Computer


  3. Posts : 42
    Windows 8.1 64Bit
    Thread Starter
       #3

    i uninstalled deamon tools i went to the dell website and it said the bios i have is the same or newer than the current version will run memtest overnight and post back with the results
      My Computer


  4. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #4

    Alright post back and let us know your results here's hoping its not bad memory.
      My Computer


  5. Posts : 42
    Windows 8.1 64Bit
    Thread Starter
       #5

    if it is bad memory what does that mean? new ram? or new hard drive?
      My Computer


  6. Posts : 1,735
    Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
       #6

    new ram
      My Computer


  7. Posts : 42
    Windows 8.1 64Bit
    Thread Starter
       #7

    thats not too bad then considering ram is cheap
      My Computer


  8. Posts : 42
    Windows 8.1 64Bit
    Thread Starter
       #8

    How do i read the results?
      My Computer

  9.    #9

    Run test for 5-6 passes or overnight: RAM - Test with Memtest86+

    If there are errors detected follow the steps to isolate the stick or slot.
      My Computer


  10. Posts : 42
    Windows 8.1 64Bit
    Thread Starter
       #10

    How do i know if there are errors and what steps?
      My Computer


 
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