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Windows 7: BSOD Keeps Happening on Dell Studio 540 Desktop


14 Jan 2013   #1

Windows 8.1 64Bit
 
 
BSOD Keeps Happening on Dell Studio 540 Desktop

i keep getting the BSOD when ever im using my computer, i have reformatted it and it still occurs here is a copy of what windows says once it has restarted: also below is the files it lists in a .zip file any help would be appreciated

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 3081

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002F3435F
BCP3: FFFFF8800CAC4C50
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\011413-21496-01.dmp
C:\Users\Daryl\AppData\Local\Temp\WER-45645-0.sysdata.xml

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Attached Files
File Type: zip files.zip (39.0 KB, 1 views)
My System SpecsSystem Spec
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14 Jan 2013   #2

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Ok three things that i noticed right off the bat, the crash dumps are pointing to memory corruption as the prime cause so I would like you to run through this tutorial:

Memtest86+

let it run for at least 8 passes if you can more (best to let it run overnight) then post back the results.

The second thing I noticed was your BIOS is rather out of date I would check the manufacturer's website and see if there is an update
Code:
BIOS Release Date             08/25/2009
And the third is that you have the drivers for Daemon tools, which is known to cause BSODs If you still have Daemon tools installed uninstall it and then download and run this tool if the uninstall box is grayed out then the uninstall is complete if not click the uninstall button and let the tool do its job.
My System SpecsSystem Spec
14 Jan 2013   #3

Windows 8.1 64Bit
 
 

i uninstalled deamon tools i went to the dell website and it said the bios i have is the same or newer than the current version will run memtest overnight and post back with the results
My System SpecsSystem Spec
.


14 Jan 2013   #4

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

Alright post back and let us know your results here's hoping its not bad memory.
My System SpecsSystem Spec
14 Jan 2013   #5

Windows 8.1 64Bit
 
 

if it is bad memory what does that mean? new ram? or new hard drive?
My System SpecsSystem Spec
14 Jan 2013   #6

Microsoft Community Contributor Award Recipient

Windows 7 enterprise 64 bit, Windows 7 Pro 64 bit ,Windows 8 64bit
 
 

new ram
My System SpecsSystem Spec
14 Jan 2013   #7

Windows 8.1 64Bit
 
 

thats not too bad then considering ram is cheap
My System SpecsSystem Spec
14 Jan 2013   #8

Windows 8.1 64Bit
 
 

How do i read the results?
My System SpecsSystem Spec
14 Jan 2013   #9
Microsoft MVP

 

Run test for 5-6 passes or overnight: RAM - Test with Memtest86+

If there are errors detected follow the steps to isolate the stick or slot.
My System SpecsSystem Spec
14 Jan 2013   #10

Windows 8.1 64Bit
 
 

How do i know if there are errors and what steps?
My System SpecsSystem Spec
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 BSOD Keeps Happening on Dell Studio 540 Desktop




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