Windows 7: Please help with this 'ELEMENE NOT FOUND' ERROR

Hi

Can you please help I'm trying to help a user cause she's getting this error:

Element not found
Common2_3_6_9.js
Code: 0
Line: 3582
Char: 1

And here's the possible solution I found on fixing this:

1. open regedit
2. navigate to HKEY_CLASSES_ROOT\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32
3. click on the "Default" and see the value. If it is "shdocvw.dll", then change it to ieframe.dll with full path
4. restart IE 7 and try EBS R12

SIMILAR WITH THIS ONE



You can use regedit (Start Menu->Run->Type "regedit") to modify the following key:
HKEY_CLASSES_ROOT\TypeLib\{EAB22AC0-30C1-11CF-A7EB-0000C05BAE0B}\1.1\0\win32
and change the current value:
C:\WINDOWS\system32\shdocvw.dll
to this:
C:\WINDOWS\system32\ieframe.dll

But now on the user's machine I couldn't find such root file to fix.

Please Help

Thanks,
Wendy